Rob Davis, CISSP

Chief Executive Officer

A self-professed security geek, Rob Davis is a Certified Information Systems Security Professional (CISSP) with more than 20 years’ experience in information security. In 2011, he founded Critical Start, recognizing the market need for a client-focused, customized approach to cybersecurity. During Rob’s 14-year tenure at RSA, he served as Vice President of Worldwide Systems Engineering, Area Vice President of Sales, Systems Engineering Manager, and PKI Evangelist. Rob holds a B.S. in Electrical Engineering from Texas A&M where he was a National Merit Scholar and an MBA from the University of Texas McCombs School of Business. Rob also served five years in the U.S. Navy on the USS Jacksonville.

Jordan BW

Jordan Mauriello

Chief Technology Officer

Jordan Mauriello is a visionary leader with a focus on leadership and the engagement of highly technical personnel in the workplace. With a diverse background ranging from penetration testing and malware reverse engineering to physical security, executive protection and training, Jordan possesses a unique understanding of the impact of information security. His deep technical expertise includes security event monitoring and correlation; content and rule development for SIEM tools, vulnerability research; and penetration testing. Passionate about doing what’s right for the customer, Jordan leverages decades of leadership experience to train, coach and motivate security operations and analysis teams.


Ricky Allen

Vice President, Professional Services

Ricky Allen has more than 13 years of experience in security consulting. At Accenture, he lead their strategic information security consulting practice for Infrastructure and SIEM solutions. Prior to Accenture, Ricky served as a Professional Services manager leading an Implementation team that delivered ArcSight Enterprise Security Management products and services at Global Fortune 1000 clients. Other roles include security consulting positions at PricewaterhouseCoopers and Arthur Andersen leading engagements around incident response, attack/penetration testing, risk assessments, and compliance engagements. Ricky has a BBA in Management Information Systems from Texas A&M University.


Alan Bain

Vice President, Sales

With more than 20 years of sales experience in the technology and information security industry, Alan Bain leads the Critical Start sales organization. Alan possesses a broad depth and breadth of knowledge of cybersecurity technologies and how they can help organizations effectively mitigate risk and protect against threats. Prior to joining Critical Start in 2013, Alan spent several years at ArcSight, which was later acquired by HP. He’s also held multiple sales and leadership positions at leading cybersecurity companies including Blue Coat, Forescout and RSA Security. Alan holds a B.A. from the University of Oklahoma.


Tera Davis

Managing Director

Tera Davis applies more than a decade of sales and technical experience to cultivate mutually beneficial relationships with Critical Start’s strategic business partners. Her expertise spans a broad range of cybersecurity technologies including threat prevention, mobile security, next-generation firewall, and threat intelligence. Throughout her career, Tera has had the opportunity to work with hundreds of manufacturers, distributors and clients. This breadth of experience equips Tera to identify and evaluate new technologies and solutions that align with Critical Start’s business approach and meet ever-evolving customer needs. Tera holds a Bachelor of Science in Industrial Distribution from Texas A&M University.


Randy Watkins

Director of Security Architecture

Randy Watkins is passionate about security. A respected author and speaker on cybersecurity trends, Randy is well versed in how to apply security technologies in practical and meaningful ways to improve vulnerability management and security infrastructure. Randy holds numerous security certifications, including CEH (certified ethical hacker). He has a keen understanding of the complexities of system architecture, as well as how emerging technologies complement existing solutions. Randy holds a Bachelor’s Degree in Information Systems Security and an Associate Degree in Computer Networking Systems.

Critical Start is the fastest-growing cybersecurity integrator in North America. Our mission is simple: protect our customers’ brands and reduce their business risk. We do this for organizations of all sizes through our award-winning portfolio of end-to-end security services – from security-readiness assessments using our proven framework (the Defendable Network) to the delivery of managed detection and response, incident response, professional services, and product fulfillment. Critical Start has been named to the CRN 2018 Tech Elite 250 and top 100 Security MSPs lists.