Company

Company

Critical Start was founded in 2012 by former RSA Security executive Rob Davis in response to nation-state breaches in 2011. Rob recognized a fundamental conflict between what organizations needed to address their security challenges and what the industry was telling them they needed:

  • The industry-wide response was that end users just didn’t have enough products – they were being told to buy more.
  • The reality is most companies weren’t spending enough time on the fundamentals of security, so piling more technology on top of faulty security practices wouldn’t solve the problem.

From this delta, Critical Start was born. Our mission is simple: protect our customers’ brands and reduce their business risk. We do this for organizations of all sizes through our award-winning portfolio of end-to-end security services – from strategic product fulfillment to professional services to our Manage, Detect & Respond (MDR) service offering. Critical Start also maintains a research team – Section 8 – that focuses solely on investigating new threats and potential vulnerabilities across the industry that could be of concern to our customers and partners.

Most importantly, everything we do is governed by three guiding principles:

Rule #1: Do what's right for the customer
Rule #2: Good enough isn't.
Rule #3: Do what's right for our employees

Driven by those principles, today, Critical Start is the fastest-growing cybersecurity integrator in North America. We have been named to the CRN 2018 Tech Elite 250 and top 100 Security MSPs lists. And we have the most incredible team of security professionals on the planet.

Largest cybersecurity integrator based in Texas

Ranked #16 on SMU’s “Dallas 100 List” of the fastest-growing, privately-held businesses

Cylance North America Partner of the Year

Largest Cylance MDR and North America Partner of the Year

One of 20 companies with Palo Alto Networks’ CPSP Certification; PS Partner of the Year

Cloud-first strategy – first Tenable.io MDR

Recently named to “CRN Tech Elite 250” and “CRN Security MSP 100”


Critical Start is the fastest-growing cybersecurity integrator in North America. Our mission is simple: protect our customers’ brands and reduce their business risk. We do this for organizations of all sizes through our award-winning portfolio of end-to-end security services – from security-readiness assessments using our proven framework (the Defendable Network) to the delivery of managed detection and response, incident response, professional services, and product fulfillment. Critical Start has been named to the CRN 2018 Tech Elite 250 and top 100 Security MSPs lists.