Phase 1

Phase 1

Information Gathering

You are required to complete:


Please review and sign the CRITICALSTART Mutual Non-Disclosure Agreement and Reseller Agreement. This will take you to the DocuSign website for completion. After you have finished, you will be directed back to this page.


Complete the MSSP/MSP Qualification Questionnaire below. After you finish, our engineers will review your information within 3 business days. If you qualify, you will receive an email about Phase 2 through the primary contact email provided in the questionnaire below.

Your checklist
  • PHASE 1   Information Gathering
    • Complete CRITICALSTART Mutual Non-Disclosure Agreement & Reseller Agreement
    • Complete MSSP/MSP Qualification Questionnaire
  • PHASE 2   Agreements Signed
  • PHASE 3   Onboarding
  • PHASE 4   Tuning
  • PHASE 5   Go-Live / Active Monitoring
Having Trouble?

Email [email protected] to open a support ticket. Service support hours are 9:00am – 5:00pm, CST.