CRITICALSTART
A Unique Approach to Cybersecurity
Technology will solve all your security problems.
Until it doesn’t.
For years, organizations believed that investing in more technology was the answer to their security challenges. In reality, companies were just adding technology on top of faulty security practices.
Recognizing the fundamental conflict between what organizations needed to address their security challenges and what the industry was telling them they needed, security executive Rob Davis founded CRITICALSTART in 2012 with a simple mission: to protect customers from cybersecurity attacks while reducing their risk.
Today, we continue to protect organizations of all sizes through our award-winning portfolio, which includes our Managed Detection and Response service, best-of-breed technology partners, and professional services.
Our Approach
For many, resources are limited, leaving you vulnerable to new and evolving cyberattacks. Our process helps secure your infrastructure on-premise or in the cloud, meet compliance standards, and reduce your exposure including:

MDR Services
Resolve every alert and stop breaches by investigating every security alert until they are classified as good or normal and can be safely resolved.

Assessment Services
Help you identify risks, document the effectiveness of your existing controls and create a roadmap to improve your security posture, including tools assessment, GRC/compliance guidance, adversarial simulation, and penetration testing.

Defense Services
Protect your endpoints and secure your environment, including endpoint security, next-generation firewall, SIEM, cloud security architecture,
V-CISO and vulnerability management.

Response Services
Reduce your incident response time and minimize the imapct of a breach, including IR and threat hunting.
Our Culture
Culture at CRITICALSTART is very important & everything we do is guided by these core principles:
Do What’s Right for the Customer.
Do What’s Right for our Employees.
Don’t Do Things That Suck.
Our Mission
Detect threats and stop breaches by resolving every alert.
Employee-Owned
CRITICALSTART is majority employee-owned.
Award-Winning Portfolio
Full of end-to-end security services: Managed security services, cybersecurity consulting services, and product fulfillment.
Our Goal
To become the most effective, easiest to consume, and quickest to deploy Managed Detection & Response service.
24x7x365
Fully managed 24x7x365 cybersecurity operations center
Bigger in Texas
Largest cybersecurity provider based in Texas
Recent Industry Achievements
Top 100 Managed Security Services Providers
MSSP Alert
Top 500 Solution Provider
CRN Magazine
Security 100
CRN Magazine
Women of the Channel
CRN, Power 100
Dallas 100
SMU Cox Caruth Institute for Entrepreneurship
Texas A&M, Aggie 100
McFerrin Center for Entrepreneurship
Emerging Vendors
CRN Magazine
Tech Elite 250
CRN Magazine
Middle Market 50
Dallas Business Journal
Triple Crown Award
CRN Magazine
Fast Growth 150
CRN Magazine
Inc. 5000
America’s Fastest-Growing Private Companies
Best Places to Work 2020
Dallas Business Journal
2020 Fast Tech award
Tech Titans
2021 Vet100 List
Institute for Veterans and Military Families