About

About CRITICALSTART

ABOUT US

OUR COMPANY

CRITICALSTART was founded in 2012 by former RSA Security executive, Rob Davis, in response to 2011 nation-state breaches. Rob recognized a fundamental conflict between what organizations needed to address their security challenges and what the industry was telling them they needed.

End users were being told to buy more products.  The reality; most companies weren’t spending enough time on the fundamentals of security, so piling more technology on top of faulty security practices would not solve the problem.

In response, CRITICALSTART was born. Our mission is simple: protect our customers’ brand while reducing their risk. We do this for organizations of all sizes through our award-winning portfolio, from the delivery of managed security services to security-readiness assessments using our proven framework, the Defendable Network, professional services, and product fulfillment.

CRITICALSTART also has an in-house research team – SECTION8 – that focuses solely on investigating new threats and potential vulnerabilities industrywide to protect our customers and partners.

Today CRITICALSTART is leading the way in Managed Detection and Response. We have achieved the Service Organization Control (SOC) 2 Type II compliance certification, named a CRN® 2018 Triple Crown Winner and top 100 Security MSPs lists.

We are proud to declare that we have the most incredible security professionals on the planet.

Culture at CRITICALSTART is very important & everything we do is guided by these core principles:

Rule 1

DO WHAT’S RIGHT FOR THE CUSTOMER.

Rule 2

GOOD ENOUGH
ISN’T.

Rule 3

DO WHAT’S RIGHT FOR OUR EMPLOYEES.

OUR LEADERSHIP

ROB DAVIS, CISSP Chief Executive Officer
JORDAN MAURIELLO Senior Vice President of Managed Services
VASU NAGENDRA Vice President, Engineering
ALAN BAIN Vice President, Sales
ALIN SRIVASTAVA Vice President, Business Development
TERA DAVIS Managing Director
STACIE BON Vice President, Marketing
RANDY WATKINS Chief Technology Officer
CRITICALSTART – Leading the way in Managed Detection & Response
MISSION

Protect our customers’ brand and reduce their business risk.

AWARD WINNING PORTFOLIO

Full of end-to-end security services: Managed security services, professional services and product fulfillment.

EMPLOYEE-OWNED

CRITICALSTART is 100% employee-owned.

OUR GOAL

To become the most effective, easiest to consume, and quickest to deploy Managed Detection & Response service.

  • Fully managed 24 x 7 x 365 cybersecurity operations center
  • Largest cybersecurity provider based in Texas
  • Two consecutive years on SMU’s “Dallas 100 List” of fastest-growing , privately-held businesses
  • “Top 100 Managed Security Services Providers” list for 2018 by MSSP Alert
  • “2018 CRN Fast Growth 150” list
  • Aggie 100 Entrepreneur List

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Year-Over-Year Revenue
Growth in 2018 YTD

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Revenue Growth in MDR
Business 2018 YTD

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Customer Retention Rate

CAREERS

It all begins with amazing people

Things move quickly around here. That means we have to be nimble, both in how we work and how we hire. We look for people who are great at lots of things, love big challenges and always get results. We’re looking for people who are good for CRITICALSTART —and not just for right now, but for the long term. Check out our current opportunities!

CURRENT JOB OPENINGS