Phase 1 | Critical Start
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Phase 1

Information Gathering

You are required to complete:


Please review and sign the CRITICALSTART Mutual Non-Disclosure Agreement and Reseller Agreement. This will take you to the DocuSign website for completion. After you have finished, you will be directed back to this page.


Complete the MSSP/MSP Qualification Questionnaire below. After you finish, our engineers will review your information within 3 business days. If you qualify, you will receive an email about Phase 2 through the primary contact email provided in the questionnaire below.

Channel Sales - MSSP Form

Channel Sales - MSSP Form

Please provide your name or the name of the primary contact(s).
Please provide your email or the email of the primary contact(s).
Please provide your phone or the phone of the primary contact.
Please provide mobile numbers of additional contacts. Please separate names with " ; ".


The questions below will assist our engineering team in qualifying your organization.

Please select from the list above.
Please select from the list above.
This is needed to ensure product compatibility.
Examples: FireEye, Webroot, McAfee Enterprise, etc.
Which product(s) are within the scope of this project?
For each user requested, provide name, email & mobile number per user. Separate additional users with ";".
Please select from the dropdown list.
Your checklist
  • PHASE 1   Information Gathering
    • Complete CRITICALSTART Mutual Non-Disclosure Agreement & Reseller Agreement
    • Complete MSSP/MSP Qualification Questionnaire
  • PHASE 2   Agreements Signed
  • PHASE 3   Onboarding
  • PHASE 4   Tuning
  • PHASE 5   Production Monitoring
Having Trouble?

Email [email protected] to open a support ticket. Service support hours are 9:00am – 5:00pm, CST.