Managed Detection &
Response for MSPs and MSSPs
Your customers look to you for security that actually mitigates breaches. Through CRITICALSTART, you can leverage Managed Detection and Response (MDR) services to effectively detect and resolve every alert. This approach can reduce your customer’s false-positive security events by 99%, with zero duplicate events, supported by 100% workflow, and enhanced visibility for both your team and customers.
ENHANCE | PROTECT | PRESERVE
CRITICALSTART uses a trust-oriented approach to handle alerts at scale. Unlike our competitors, we “unprioritize.” In other words, we believe that every security event begins as equal. Our Trusted Behavior Registry (TBR) enables us to put our trust-oriented approach into action by automatically resolving what is known-good and can be safely trusted first – shifting focus to known alerts for triage and quick resolution.
Scroll left to right to see the difference
between prioritized and unprioritized
The CRITICALSTART Difference
The winning combination of these three key pillars makes it possible for CRITICALSTART to resolve alerts quickly and reduce any length of attacker dwell time in your environment.
Trusted Behavior Registry
Trusted Behavior Registry means we can scale to the needs of your business.
Full Transparency & Mobility
Full Transparency and Mobility means faster communication and containment of alerts through the convenience of a mobile app.
The Human Element
The Human Element means we are there around-the-clock, investigating any unknown alerts outside of the Trusted Behavior Registry.
Why Partner with CRITICALSTART?
- Retain and create stickiness in your accounts with ARR service
- MOBILESOC for your MSP/MSSP and your customers
- A single pane of glass for EPP/EDR/SIEM tools
- Help customers operationalize their investment–-decreasing competition and increasing customer satisfaction
- Participate in CRITICALSTART’s active customer health monitoring
- Increase competitive advantage with strategic partners
Working with CRITICALSTART
Onboarding a customer is easy for both you and your customers. We offer:
- Short, simple sign-up with 2 required documents
- 24x7x365 monitoring means you’re always covered
- Professional services including penetration testing, configuration and assessment services
- Channel-only model means we don’t compete with your business
- Integration across multiple tools
- Fast onboarding process of 6-weeks or less