MSSP/MSP CHANNEL PROGRAM

Phase 4

Phase 4

Tuning

You are required to complete:

1

During Phase 4, your environment is moved to a tuning process within Zero-Trust Analytics Platform (ZTAP). In tuning, our CYBERSOC analysts are learning your environment. While our team is working on your system, please take a minute to complete the following:

While you are waiting…


  • Attend training sessions for ZTAP and the MOBILESOC app
  • Attend regularly scheduled touchpoints with Project Management
  • If applicable, continue to deploy endpoint software in your environment
  • Respond to incidents in ZTAP and escalate back to our CRITICALSTART CYBERSOC analysts

2

Install MOBILESOC App (Optional)

Need to add your client?

Need to add additional MSSPs to add their clients? Click here and we will take you to another tab to add additional MSSPs. If you have any questions, or need assistance, your CRITICALSTART team is here to help you. Thank you for your business.

Your checklist
  • PHASE 1   Information Gathering
  • PHASE 2   Agreements Signed
  • PHASE 3   Onboarding
  • PHASE 4   Tuning
    • Continue Deployment
    • Communicate Within ZTAP
    • Download SOC Mobile App
  • PHASE 5   Go-Live / Active Monitoring
Having Trouble?

Email [email protected] to open a support ticket. Service support hours are 9:00am – 5:00pm, CST.