MSP SPIFF

CRITICALSTART

MSP MDR SPIFF PROGRAM

MSP sign up
qualifications

 

Minimum Requirements:

Level 1 MSP:

  • MSP must be certified to provide Tier 1 support for EPP + EDR
  • Must have a minimum of 1000 total endpoints
    • 100 endpoints per EPP/EDR tenant under MSP parent tenant

Level 2 MSP:

  • MSP must be certified provide Tier 1 & Tier 2 support for EPP + EDR
  • Must have a minimum of 500 total endpoints
    • No minimum number of endpoints per EPP/EDR tenant

BYOL MSP – same requirements as above

Grandfather program for current MSPs:

  • 6 months to achieve one of the support requirements above for EPP/EDR

 

SPIFF CONTRACT OPTIONS

  • 12-month MDR contract
    • Billed annually or monthly; invoiced for 11 months
  • 36-month MDR contract
    • Billed annually or monthly; invoiced for 33 months
    • Paid up-front; invoiced for 30 months

 

MSP SPIFF REQUIREMENTS

  • CRITICALSTART Sales representative must validate eligibility
  • SPIFF submissions to be validated by CRITICALSTART
  • CRITICALSTART may suspend, terminate or modify this
    program at any time, without notice and reserves the right
    to disqualify anyone from participation
  • All determinations made by CRITICALSTART are final
  • Only U.S.-based opportunities are eligible

Eligibility Dates:
December 1, 2019 – January 31, 2020

Winter 2019 MSP Spiff Program