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Maximize Your firewall investment

Moving to a next-generation firewall from Palo Alto Networks is one of your most important security decisions. Maximize your investment with certified expert guidance to navigate the design, installation and maintenance of your network architecture.

Critical Start is one of 20 Palo Alto Networks Certified Professional Services Providers in North America. Our team has deep expertise in a variety use cases for their next generation firewalls. From configuration and installation to ongoing monitoring and regular assessments, we can help you ensure optimal operation of your firewall.


Health Assessment

We provide proactive health assessments for your firewall. We analyze the design and configuration for possible exposures, and make recommendations to ensure your system is fully optimized and aligned with your network security goals.

Architecture Review

We’ll review your existing architecture and design, then lead your team in a Security Design Session to capture your security objectives, network architecture, and deployment methodology to determine the best deployment strategy.

Setup & Configuration

Ensure your equipment is installed correctly the first time. We perform the installation and initial configuration of your hardware, including registration, licensing and physical installation.

Policy & Prevention

Well-defined policies are crucial to any sound security strategy. We’ll configure your initial security policy and threat prevention settings, including antivirus, antimawlaw, URL filtering and more.

Cutover Support

When it’s time to go live, we’ll work closely with your organization to fully implement the firewall into the production network. This support includes final tuning, troubleshooting, testing and validation.

Post Implementation

As your security partner, we’ll continue to provide guidance and support, helping you continue to maximize the effectiveness of your next generation firewall as evolving tools and features become available.

Firewall Monitoring

Our Managed Security Services team delivers 24×7 real-time firewall monitoring. As an extension of your team, our highly certified experts apply deep expertise to identify incidents and contain threats.


Proven Expertise

Our expert team of engineers is experienced in diverse implementations of PAN NGFWs with a focus on successful conversion and replacement of legacy firewall and IDS technologies.

Certified Professionals

One of just 20 Palo Certified Professional Services Providers in North America and the only Texas-based CPSP, Crticial Start’s network security experts hold the most advanced of the PAN certifications.

Award-Winning Team

Recoginzed nationally as the Palo Alto Networks Professional Services Partner of the Year for 2017, our team has thousands of hours of proven experience deploying PAN NGFWs in a variety of environments.



View and download the data sheet on our NGFW Deployment Services


View and download the data sheet on our NGFW Health Assessment


Read the press release on our Certified Professional Services Provider certification from Palo Alto Networks


Spend an hour with us and get a high-level review of your firewall’s health