Like you, we at Critical Start are concerned about customer privacy. We have a long history of maintaining the privacy of information we obtain in the normal course of providing our services. We work hard to serve you through new and exciting products and services. In the process, we remain sensitive to privacy issues.
If you feel that this website is not following the stated information policy, you may contact us at [email protected]
Privacy Over the Internet
Critical Start appreciates that some individuals believe that special privacy concerns arise around information transmitted or collected over the Internet or through websites. Below we describe our practices to address those concerns.
How The Online Information Critical Start Collects Is Used
Generic Information – To gauge the effectiveness of our websites, we do collect some non-individually-identifiable generic information about our visitors. Our web servers automatically recognize a visitor’s Internet service provider, the IP address, the domain name, the type of browser, the operating system, which pages are viewed on our websites, the web page a visitor was on when they linked to our websites, how much time is spent on each page, and other information related to the operation and interaction of Critical Start websites. This information does not reveal a visitor’s identity. We aggregate this information and use it to evaluate and improve our websites.
Identifiable Information – You can choose to provide individually-identifiable information to Critical Start in a number of ways through our websites – by sending us email or applying for a job. When visitors supply information about themselves for a specific purpose, Critical Start uses the information for that purpose (such as to provide the information the visitor has requested or to consider a visitor for a particular job). In addition, when visitors use our websites to request information about our services, we may use the individually-identifiable information as we would use the same information obtained off-line – for example, to evaluate your service needs and contact you regarding additional services you may find useful.
Critical Start will not sell, trade, or disclose to third parties any individually identifiable information derived from the registration for or use of Critical Start’s online service – including customer names and addresses – without the consent of the customer (except as required by subpoena, search warrant, or other legal process or in the case of imminent physical harm to the customer or others).
Security of Your Information
Critical Start or its business partners may use email to communicate with customers or prospective customers about events or new products and services or to respond to visitor’s emails. If you receive unwanted email from us you may also remove yourself from our email list by simply following the “unsubscribe” instructions in the email. We will not send commercial solicitations to customers who request it not be sent. Please note that if you do go through this process, some email messages may still come to you, although not those dealing with commercial solicitations.