No Asterisk, Ep 1: Building Accountability in MDR
Critical Start CTO Randy Watkins addresses the gap between MDR marketing claims and contractual reality, emphasizing the need for accountable SLAs. He identifies common "gotchas"—like toothless SLOs and misleading metrics—contrasting them with Critical Start’s 60-minute response commitment and 50% financial credits. The presentation concludes with a checklist for evaluating MDR providers based on transparent reporting, comprehensive threat coverage, and meaningful financial remedies.
No Asterisk, Ep2: Hunt Less - Detect More
Suhail Ramadulla, Principal Operations Engineer at Critical Start, outlines a shift from basic IOC sweeps to a continuous, behavioral-based threat
No Asterisk, Ep 1: Building Accountability in MDR
Critical Start CTO Randy Watkins addresses the gap between MDR marketing claims and contractual reality, emphasizing the need for accountable SLAs.
