Whether you need managed detection and response, vulnerability management, or digital forensics, your team gets contractual SLA commitments, full transparency into every alert, and analysts who stay. Critical Start Security Operations Services are designed for organizations that need real accountability, not marketing promises.
Our CORR offerings: Always-on, Continuously Evolved, Measured by SLA
AI accelerated triage - human-led investigation - contractual SLAs - 24/7 monitoring and response across your entire security stack
A named SOC analyst who knows your environment, tunes your detections, and meets with your team regularly. Strategic, hands-on expertise as an extension of your security operations.
Risk prioritized remediation guidance, asset criticality mapping, and prescriptive patch lists so your team fixes what actually matters first.
Keep your SIEM delivering high-quality telemetry for MDR, data source health monitoring, detection content curation, and log ingestion management for Sentinel, Splunk, Sumo Logic, and NGSIEM.
Prepaid, flexible currency included with every managed service contract. Access 40+ services across managed security, prevention and resilience, and Microsoft Security without additional procurement.
Project-based engagements to accelerate your security program
A free assessment of your Microsoft security environment that goes beyond Secure Score to show how your investments translate into real-world protection. PAT validates whether your Microsoft security tools are working as intended, surfaces misconfigurations and telemetry gaps that weaken detection and response, and gives leadership an objective, Microsoft-aligned view of where to focus next, turning posture into a clear improvement narrative and measurable risk reduction.
Explore PAT
Complete breach response from the cyber incident response team. Containment, forensics, eradication, and recovery accelerated when paired with MDR.
Explore DFIR
Framework-aligned security posture assessments, resilience planning, and risk quantification with board-ready outputs. Understand your risk before an incident reveals it.
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Expert deployment and optimization across the Microsoft Security stack. From architecture review to fully managed deployment.
Explore Microsoft Security
End-to-end deployment of the Qualys platform, agent rollout, scan policy configuration, asset criticality mapping, integration with Critical Start's managed VMS service for ongoing risk prioritized remediation.
Explore Qualys ImplementationEvery managed service follows an Essentials, Enterprise, and Signature packaging model. Each tier adds more structure to the relationship: more frequent reviews, named contacts, and stronger SLA commitments.
This tier structure applies across MDR for Endpoint, MDR for SIEM, and Vulnerability Management Services (VMS). Capabilities and review cadences vary by deployment type. Your team will scope the right configuration during engagement.
Not sure where to start? Your demo includes a service consultation based on your environment, team size, and security goals.
No asterisks.
