Careers | Critical Start
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It Begins With Amazing People

CRITICALSTART believes there is a better way to deliver cybersecurity solutions and seeks individuals who love big challenges and will thrive in a fast-paced, results-oriented environment.

Explore our current job opportunities.

What’s the working environment like?

This job operates in a professional office environment, but we don’t take it too seriously. Casual dress every day!  We have an open office, meeting and collaboration spaces, phone rooms, wellness rooms and a break room with a ping pong table, gaming machine, and shuffle board! This role routinely uses standard office equipment such as laptop computers and smartphones and we work in an extremely fast paced, fun environment. In addition, we provide reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Who are we?

CRITICALSTART is turning the managed security services market on its head by being the first to look at cybersecurity threats in a new way! We are on a journey towards building the future of cybersecurity, and we need highly talented and motivated people like you! At CRITICALSTART, we live by three very basic principles: do what’s right for the customer, do what’s right for our employees, and don’t do things that suck. That’s it! By concentrating on these three values, we have built a lasting culture that delivers on promises to our people and our customers – and they are the key drivers to our long-term success!

If applying for an open position, please take a few minutes to read our reviews on Glassdoor. Include something about our Glassdoor reviews that made an impact when you submit your resume – can be positive or negative.

What can we offer you?

An opportunity to drive significant shareholder, customer and employee value.

A constant stream of new things to learn.

Breadth and depth. Do you want to make an impact? The work you’ll do will directly impact the experience of our customers.

Highly talented and dedicated peers, all the way from Sales Engineering to Customer Support.

An open, supportive, and collaborative work environment.

CRITICALSTART ratings on Glassdoor

Overall rating

This rating is based on unaltered and unedited reviews of CRITICALSTART employees.

Learn more on

Recommend to a Friend

Majority of CRITICALSTART Employees say they would recommend the company to someone they know.

Culture and values

CRITICALSTART employees are satisfied with the company culture that is defined by a strong set of values.

Work life balance

Whether in or out of the workplace, our employees are living their best life.

“I would say that prior to the relationship with Critical Start, my SOC analysts were experiencing what we all call alert fatigue. Critical Start has really been able to reduce those alerts. Our SOC analysts are able to get through every alert they toss our way. I've been able to take our level three and level four analysts and put them back to work at what they were really hired to do.”
“I find the Critical Start SOC analysts to be very knowledgeable. We rarely get things escalated to us that I feel they should have dealt with. It's been a very good relationship. Not having an event is not making the newspaper in that negative fashion is very, very important to us. That's part of the big value.”
“Our previous Manage Detection and Response vendor didn't do anything. They didn't notify us and it was a big gap. Critical Start, is a complete opposite. What I see, I see stuff going in and I see it coming out; and I see it in a beautiful format.”

Recent Industry Achievements

Top 100 Managed Security Services Providers

MSSP Alert

Top 500 Solution Provider

CRN Magazine

Security 100

CRN Magazine

Women of the Channel

CRN, Power 100

Dallas 100

SMU Cox Caruth Institute for Entrepreneurship

Texas A&M, Aggie 100

McFerrin Center for Entrepreneurship

Emerging Vendors

CRN Magazine

Tech Elite 250

CRN Magazine

Middle Market 50

Dallas Business Journal

Triple Crown Award

CRN Magazine

Fast Growth 150

CRN Magazine

Inc. 5000

America’s Fastest-Growing Private Companies

Best Places to Work 2020

Dallas Business Journal

2020 Fast Tech Award

Tech Titans