Security Services for SIEM: Achieve optimal security and business performance
If you are struggling to fully leverage your Security Information and Event Management (SIEM) system, you are not alone. In fact, 53% of organizations report that their SIEM solution was ineffective in detecting or responding to a security breach.1
That’s where Critical Start steps in. Our Security Services for SIEM empower you to unlock the full potential of your SIEM investment from management to enhanced threat detection, ensuring optimal security, compliance, and business performance.
We optimize log sources and data ingestion to enhance threat detection and investigation.
Our Cyber Operations Risk and Response™ platform filters out known good behaviors to alert our Risk and Security Operations Center (RSOC) analysts only to potential threats.
Ensure your log sources are working with SIEM Coverage Gaps analyses; map your threat detection content and validate MITRE ATT&CK® Framework coverage for ongoing security relevance.
Our expert teams handle Tier 1 and Tier 2 SOC support, freeing your time to focus on business safety.
We ensure complete transparency into your data and detections, backed by dashboards that measure key performance indicators (KPIs)
From onboarding through maturity, we’re with you every step of the way.
We swiftly get you onboarded with a process designed to deliver value within days using a personalized approach that involves tuning your SIEM to reduce false positives. (Expect a 90% reduction in false positives from day one!)
We continue to add value to your implementation by confirming your SIEM is working effectively, ensuring the highest fidelity of your log sources through configuration and tuning and creating playbooks adapted to your environment to reduce false positives.
We integrate our platform with your SIEM to automate threat investigation.
Our seasoned security analysts will monitor your environment 24x7x365 for potential threats.
Our risk-based, trust-oriented approach to MDR eliminates false positives at scale and streamlines investigation and response processes.
Your named Customer Success Manager will check in with you regularly and conduct Quarterly Service Reviews to ensure that our services are always meeting your needs.
We help you maintain an efficient allocation of your resources through customization and configuration, plus regular health, ingest cost, and zero-log ingest alert analyses.
We make sure your SIEM is up-to-date, address hotfixes, and review any out-of-the-box content, allowing your analysts to stay focused on real and emerging threats and help you avoid costly downtime.
As your business grows, we adapt to provide comprehensive coverage and threat intelligence.
Leverage contextual threat intelligence to make decisions that improve threat detection and response outcomes.
Use custom and pre-populated dashboards to understand your threat resilience level and prove value to your business.
Want to learn more about…
Alleviate the headaches of managing your own SIEM with the back-end services you need to reach the full operating potential of your SIEM investment.
Increase your security posture with simplified breach prevention and Tier 1 and Tier 2 support, allowing your team to focus on the business priorities that matter most.
Our RSOC is made up of cybersecurity experts working 24x7x365 to simplify your cybersecurity operations.
Guaranteed 60-minute or less SLAs for Time to Detection (TTD) and Median Time to Resolution (MTTR) on every alert
300+ hours of training for new analysts, and all analysts receive an additional 60-80 hours annually
100% transparency and visibility into every action we take – we don’t hide anything
12021 State of SIEM Report, Ponemon Institute
CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Cyber Operations Risk & Response™ platform, and Trusted Behavior Registry®. Any unauthorized use is expressly prohibited.