MDR Built Around Your Business, Not the Other Way Around

We don’t force your security to fit our MDR — we build our MDR around how you do business. Through customizable response rules, business-defined priorities, and context-aware alert management, we deliver comprehensive protection that works the way you do.

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Critical Start is a breath of fresh air, doing with MDR what should have been done all along. They curate the list of events across the entire environment, cut through the noise, and provide actionable information… the TBR helps reduce organizational risk by eliminating redundant alerts, while their platform is built for real risk reduction.

— Marcos Marrero, CISO, H.I.G. Capital

Security That Adapts to Your Business

We believe security should work the way you do. Our MDR adapts to your:

Risk profile and operational priorities

Business processes and workflows

Compliance and regulatory requirements

Asset Criticality You Define

You know which assets are most critical to your business. We let you set those priorities and build protection around them. As your business needs change, you can easily update these ratings to maintain alignment with your priorities.

Response Authorizations That Match Your Operations

Take control of your security by defining exactly how we handle different types of alerts. Set defined and auditable response protocols that align with your policies and establish escalation paths that make sense for your business.

Context-Aware Alert Management

Stop drowning in alerts that don’t matter. Our Trusted Behavior Registry® (TBR®) learns your normal business operations, helping eliminate alerts stemming from known behaviors while maintaining a clear audit trail of all security decisions.

Protection Aligned to Your Industry

Your industry has unique security requirements. We adapt our response protocols to match your specific needs, ensuring compliance alignment and appropriate risk controls.

Your Business Drives Your Security Outcomes.

Our flexible MDR delivers security improvements by truly adapting to how you operate.

Business-Driven Risk Reduction

We prioritize protection where it matters most to your business. By aligning our response to your defined critical assets and operational priorities, we deliver faster threat mitigation that matches your risk tolerance and business needs.

Efficient Security Operations

Your business processes guide our security operations. We adapt our alert handling and response protocols to match how you work, ensuring security enhances rather than hinders your operations. As your organization evolves, our protection scales with you.

Reduced Alert Fatigue

Eliminate alert noise from trusted behaviors, penetration testing, and security testing and trust that your escalations represent true positives. This focused approach ensures your team can concentrate on addressing real threats instead of wading through false alarms.

Flexible MDR in Action: H.I.G. Capital

H.I.G. Capital faced overwhelming false positives and rigid alert management from their previous MDR provider, so they looked for a different solution that could adapt to their business. Critical Start delivered by:

Creating detection rules that aligned with their specific risk appetite

Adapting response strategies to match their operational needs

Using business context to significantly reduce alert noise

Delivering protection that matched their way of working

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Ready to See MDR That Works Your Way?

Let’s discuss how we can adapt our MDR to match your:

Business processes and priorities
Response and escalation needs
Industry-specific requirements

Case Studies & Testimonials