Managed Detection and Response Services

Preventing breaches is a tough job – but it doesn’t have to be.

Get more out of your Security Operations

You already invested in great tools and people, now get the most out of them with Managed Detection and Response services.

We dive in deep to understand your environment and requirements, so that we can help your team become experts in and drive actionable insights from your tools. Our managed detection and response (MDR) services act as an extension of your team, amplifying the effectiveness of your security tools and enhancing your overall Security Operations Center (SOC) efficiency.

Accelerate your Speed to Protection

Protect what matters, fast.

With seasoned security analysts, advanced threat detection and one-of-a-kind technology at your side, we can take action on your behalf or provide you with detailed response recommendations. Our MDR platform allows us to auto-resolve false positives at scale (you should ask us about it) and enables our SOC to cover every alert with 1-hour Time to Detection (TTD) and Median Time to Resolution (MTTR) SLAs.

Advance your Security Posture

On average, our SOC only escalates 1-2 alerts a day to your team, giving them the flexibility to focus on strategic initiatives.
What could your team do with all that time?

Stay one step ahead of emerging threats. Our managed detection and response services adapt with you as the threat landscape continues to change and your business needs evolve. Our Cyber Research Unit (CRU) backs you with proactive threat intelligence reports and detections engineered for your tools.

You also get a dedicated Customer Success Manager, woohoooo!

Hear from an MDR customer

The managed detection and response service has significantly increased our analysts’ efficiency to the point that they can focus on other areas of the business.
Justin Hadley
Sr. Manager, Security Engineering, Alkami

IDC Study: Why every alert matters

IDC discusses the challenges facing security teams today, the alerts resulting from a proliferation of tools, and how Managed Detection and Response Services can help.

MDR Services study

Meet our team

From Onboarding Engineers to our SOC analysts, our managed detection and response services augment your team to improved threat detection and response efficacy and stop breaches.

Explore our technology

MDR Platform

ZTAP is the backbone of our managed detection and response services. With bi-directional APIs, custom playbooks and IOC, and enhanced threat intelligence, our SOC utilized ZTAP to handle 100% of your alerts.


Take threat detection and response on-the-go with access to full alert details and the ability to communicate with our SOC, or take action yourself, right from the palm of your hand.

Trusted SIEM, EDR, and XDR Integration Partners

©2020 CRITICALSTART. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: ZTAP™, Zero Trust Analytics Platform™, and Trusted Behavior Registry™. Any unauthorized use is expressly prohibited.