Risk sucks, and you don’t need to take it anymore. Stop accepting risk when you can work with CRITICALSTART Managed Detection and Response services that integrate with industry leading EDR and SIEM technologies to quickly detect every event, resolve every alert and respond to breaches.
Managed Detection and Response (MDR) services provide remotely delivered security operations capabilities to quickly detect, investigate and respond to threats. But there are three pillars, unique to CRITICALSTART, that make it possible to resolve alerts quickly and reduce attacker dwell time in your environment.
We adapt to the unique processes and requirements of your business, so you can leverage a trust-oriented MDR approach that eliminates false positives at scale. We provide full transparency and on-the-go visibility into your service via MOBILESOC, and 24x7x365 human-led end-to-end monitoring, investigation and remediation of alerts. It’s how we help our customers break from past alternatives such as “good enough” security and “services that suck.” Unlike our competitors, we “unprioritize.” In other words, we believe that every security event begins as equal.
While others are overloaded with the bad, we focus on finding the good. We want to find false positives that tell us what is normal behavior for your organization or a specific application. The TBR within ZTAP is built to resolve all alerts; a false positive comes into the TBR and will be solved if it is known as good. That’s because it’s behavior that was seen before by a human.
We eliminate risk acceptance from security monitoring. No more managed service contracts that require you to accept risk for low or medium alerts. Our MDR platform—ZTAP—combined with the expertise of our security analysts, enables us to resolve every alert and accept that risk for you.
You see what we see—and we actually mean that. You have complete visibility into your service, including every alert with full investigation details, every action taken, and all of it audited and reportable. Beyond visibility into the service, we provide contractual Service Licensing Agreements (SLA)s for Time to Detect and Median Time to Resolution.