Our managed detection and response (MDR) services simplify protecting your company and stop business disruption from cybersecurity threats.
We’re on the journey with you even when your security operations change. As you make decisions about the security tools you’ll leverage, we’re there at your side, scaling with you and still stopping breaches.
Benefit from our well-trained, seasoned RSOC. New analysts attend 300 hours of onboarding training and 60-80 hours of continuous training annually
Rely on a Customer Success Manager who will ensure you’re receiving the necessary tools and support for continued success
Resolve incidents and outages quickly with our streamlined support
Freedom from intelligence overload
Relevant, timely and actionable threat intelligence
Coverage of every alert with 60-minute or less Time to Detect (TTD) and Median Time to Resolution (MTTR) SLAs
100% transparency into how we’re working for you
Escalation of 1-2 alerts per day, on average, to your team
Named Customer Success Manager
Our Cyber Operations Risk and Response™ platform, the technology backbone of our managed detection and response services, contains the industry’s only Trusted Behavior Registry® (TBR) that’s purpose-built to resolve all alerts. As a result, your volume of alerts is reduced by more than 99%. Our MDR services dramatically decrease your team’s workload by escalating less than 0.01% of alerts, and we never send the same alert twice.
Our U.S.-based Risk and Security Operations Center (RSOC) experts are key to our managed detection and response services, providing our MDR services customers with monitoring, investigation, and response 24x7x365 to get a full picture of risks in their environment.
CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Cyber Operations Risk & Response™ platform, and Trusted Behavior Registry®. Any unauthorized use is expressly prohibited.