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The CRITICALSTART difference

We reduce risk acceptance, improve productivity—while accelerating ROI—for cybersecurity.

Technology will solve all your security problems. Until it doesn’t.

These are all great technologies, but they must have an effective strategy and process to tie them all together, combined with an elite team to find the flaws and fix the vulnerabilities in a cybersecurity environment. Otherwise, these tools just perform “good enough.” And good enough typically falls painfully short at the precise moment of a breach.

Managed Detection and Response (MDR) services can provide that strategy and process, but only if it also doesn’t settle for anything less than stellar performance. That means treating all alerts as equal and never accepting risk as part of the cost of doing business. That’s why our security experts built a system, platform and service that quickly detects every event, resolves every alert and stops breaches.

But our expertise goes even beyond MDR, through our TEAMARES red and blue teams, including class-leading security practitioners (pen testers, assessors, forensic examiners) that provide hands-on support and expertise. These experts are the innovators, finding deep vulnerabilities in production-level software. Our TEAMARES red team regularly finds exploits, threats, and malware that flies under the radar of many detection and protection products.

Our approach

“Services that don’t suck.” That sums up our approach in a nutshell. While that statement may seem simple, it’s the result of years of complex and sophisticated refinement to provide superior on-premise, or in the cloud, security services. If you’re evaluating your own state-of-security, and want to understand what CRITICALSTART can offer, ask yourself the following:

Am I vulnerable?

Resources can be limited, leaving vulnerabilities to new and evolving cyberattacks. Our assessment services help you identify risks, document the effectiveness of your existing controls and create a roadmap to improve your security posture.

Do I need a plan?

CRITICALSTART cybersecurity consulting provides you with strategic security roadmap planning, expertise to evaluate gaps and confidence that your business operations are secure and optimized.

Am I missing important alerts?

CRITICALSTART MDR services bi-directionally integrate with market-leading Endpoint Detection and Response (EDR), Endpoint Protection Platform (EPP), Security Information and Event Management (SIEM) tools to protect your environment. Our trust-oriented approach leverages the Zero Trust Analytics Platform (ZTAP) platform to collect, understand, and resolve every alert. ZTAP strengthens our investigation of unknown alerts to ensure the escalation of the alerts that really require the attention of your security team. And our Trusted Behavior Registry (TBR) reduces false positives by enabling us to auto-resolve false positives—the largest volume of alerts—at scale.

I’m breached. Now what?

When your organization is under attack, immediate response is critical. CRITICALSTART specialists help you protect your environment with a customized plan and early detection, then we reduce your incident response time to minimize the impact of a breach.



Do what’s right
for the customer.

Do what’s right
for our employees.

Don’t do things
that suck.

Our mission is to be relentless in detecting every threat, resolving every alert and stopping breaches. We do it through an award-winning portfolio of end-to-end security services, including MDR and cybersecurity consulting services.


Our goal is to become the most effective, easiest to consume, and quickest to deploy Managed Detection and Response service, combined with cybersecurity consulting to assess your vulnerabilities, defend your infrastructure, reduce your exposure, and respond to threats by shrinking your incident response time and minimizing the impact of a breach.



CRITICALSTART is majority employee-owned.


Fully managed 24x7x365 cybersecurity operations center.

Award-Winning Portfolio

We’ve won awards for managed security, cybersecurity and product fulfillment.

Take it from our clients


    I find the CRITICALSTART analysts to be very knowledgable. We rarely get things escalated to us that I feel they should have dealt with. It’s been a very good relationship.

    Director of Cybersecurity at Mattress Firm

    I would say that prior to the relationship with CRITICALSTART, my SOC analysts were experiencing what we all call alert fatigue. CRITICALSTART has really been able to reduce those alerts… I’ve been able to take our level three and four analysts and put them back to work at what they were hired to do.

    Head of Security Operations at MoneyGram
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