The Critical Start difference

Holistic cyber risk monitoring combined with a human-led risk and security operations team

We know it’s a struggle to confidently align cyber protection measures to the risk appetite of your organization. The appropriate resources just don’t exist – and it sucks. 

Critical Start empowers security leaders with a Managed Cyber Risk Reduction (MCRR) solution that delivers continuous security posture improvement and the strongest protection against threats possible.   

We provide holistic cyber risk monitoring via our Cyber Operations Risk & Response™ platform, paired with a human-led risk and security operations team. By continuously monitoring and mitigating cyber risks, Critical Start enables businesses to proactively protect their critical assets with a measurable ROI.  

Our approach

Traditional cybersecurity approaches worked – until they didn’t. Security leaders need a proven, cost-effective, guided, and measurable approach to cyber risk reduction that goes beyond the historically manual, non-evidence based, limited scope assessments the industry provides. That’s where we come in. 

We go beyond Managed Detection and Response (MDR) services to MCRR, a proactive and holistic solution to cybersecurity. We do this by combining cyber risk monitoring with a human-led risk and security operations team to provide the greatest organizational cyber risk reduction per dollar spent. We provide customers with maturity assessments, posture analytics, and event detection and response orchestration with an expert team that can act on their behalf. 

Expert risk mitigators, at your service. 

Our team of experts become an extension of your team, treating every alert as critical. We are dedicated to mitigating risk and providing guidance, while seamlessly operating in complete integration with your internal security teams to protect your organization from cyber threats. 

MDR Protection, extended.

Our MDR services determine gaps in endpoint security signals to ensure full alert coverage, resolve 99% of all alert false positives, and cover all threats  across SIEM, XDR, User/Identity, and Cloud – with a contractual 60-minute median time to resolution (MTTR) service level agreement (SLA) for ALL alerts, regardless of priority. That isn’t a goal – that is a promise. 

Continuous improvement with demonstratable results

The Critical Start Cyber Operations Risk & Response™ platform is the industry’s only technology that combines cyber risk monitoring, posture and event analytics, and response orchestration in one platform. Our approach supports industry-leading frameworks like the National Institute of Standards and Technology Cybersecurity Framework (NIST CSF) and the MITRE ATT&CK® Framework to ensure optimal value, robust protection and, a common language for communication. 

Assess your current security posture, measure security analyst MTTR, conduct peer benchmarking, inform risk-based decision-making, and measure security tools detection capabilities. 

Who is Critical Start?


Do what’s best
for our customers.

Do what’s best
for our employees.

Don’t do things
that suck.

Stop business disruption for our customers by preventing breaches.


Be #1 at delivering the greatest cyber risk reduction per dollar invested. 


From the first moment you meet Critical Start (and throughout the time you’re with us), you’ll experience the greatest cyber risk reduction per dollar invested.



Fully managed 24x7x365 risk and security operations center.

Award-Winning Portfolio

We’ve won awards for our Managed Detection & Response services and our channel partner solutions.

Take it from our clients


    I would say that prior to the relationship with Critical Start, my SOC analysts were experiencing what we all call alert fatigue. Critical Start has really been able to reduce those alerts… I’ve been able to take our level three and four analysts and put them back to work at what they were hired to do.

    Head of Security Operations at MoneyGram

Then take it from the industry experts

Benchmark your cybersecurity against peers with our Free Quick Start Risk Assessments tool!
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