Zero Trust Analytics Platform (ZTAP)

Our MDR platform with zero trust analytics to resolve every alert.

The backbone of highly-effective MDR is the Zero Trust Analytics Platform™ (ZTAP™) utilized by our elite security analysts to resolve every alert. The Trusted Behavior Registry™ (TBR) built into ZTAP enables false positives to be solved, shifting focus to what really matters—the triage and fast resolution of alerts that can indicate a threat.

Eliminate alert fatigue.

  • While others are focused on prioritizing alerts, we unprioritize to make sure no low or medium priority
    alerts are hiding a potential attack.

  • Leveraging the TBR, we resolve false positives quickly and automatically, dramatically reducing your workload and giving you confidence that every single alert is resolved.

Mitigate risk.

  • Full transparency and visibility into our platform is delivered through our desktop application or MOBILESOC®.

  • We’ve built the automation into our platform around known–good behavior that is easier to find, easy to define and scalable—while CRITICALSTART SOC investigates all unknowns–100% of the time.

  • Insights learned about known-good activities are fed into the TBR to constantly improve and refine our performance.

  • We triage most alerts in minutes—with a guaranteed 1-hour SLA.

Maximize value.

  • We feature bi-directional APIs and on-staff expertise with industry-leading security tools.

  • Security tools undergo continual optimization to maintain peak performance.

  • Gain transparency and full visibility across your security ecosystem. See every alert and full investigation details, along with every action taken—everything is auditable and reportable.

  • MOBILESOC keeps you in direct contact with our analysts and actions are taken for on-the-go detection and response.

  • Threat Navigator helps our Cyber Research Unit enforce, manage, and maintain effective detection content. This feature also maps CRITICALSTART and security tool detections to the MITRE ATT&CK® framework to give you visibility and transparency into your threat detection and response coverage.

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CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: ZTAP™, Zero Trust Analytics Platform™, and Trusted Behavior Registry™. Any unauthorized use is expressly prohibited.