Cyber Operations Risk & Response™ platform

Simplify Visibility into Security Operations Metrics

Security performance has a direct impact on risk and needs measuring and monitoring. As a part of your managed detection and response service, the Critical Start Cyber Operations Risk & Response™ platform brings together risk and operational metrics focused on continuous improvement.

It just got simpler for you to align cybersecurity to business outcomes (and prevent breaches).

Reduce risk

  • Respond and remediate faster – real-time, actionable view of attacks in progress across your security environment with clear, step-by-step response guidance

  • Minimize impact – prioritize response based on asset criticality and where attacks are at in the kill chain

  • Anticipate threats – threat detection content mapped to the industry standard MITRE ATT&CK® Framework

  • Identify gaps – in detection coverage and proactively prepare

Improve team efficiency

  • Help your team get better – measure your security analyst MTTR and track trend direction over time

  • Benchmark team performance – leverage insights and peer comparisons to calibrate detection and response capabilities

  • Simplify resource management – make risk-based decisions tied to trends in threat activity and team performance

    • Do I need to hire additional resources to work on the more important investigations?
    • Do I need to spread out the workload amongst more people on the team?
  • Improve security analyst productivity – focus analyst investigation time on real and emerging threats

Improve detection effectiveness

  • Preventing breaches starts with effectively detecting attacks. The MITRE ATT&CK® framework is an industry standard for classifying and describing cyberattacks and intrusions.

  • Critical Start uses this framework to enforce, manage and maintain effective detection content via the CRITICALSTART® Threat Navigator.

  • We also use MITRE ATT&CK to help you make risk-based decisions on attack coverage – from your security tools and your MDR service –  that balances risk and cost.

Measure levels of detection to guide investment

  • Align cybersecurity spend to business outcomes with the ability to report on event activity and equivalent operations cost

  • Articulate the value of MDR services as a part of your existing security operations program

  • Proven ROI – 100% transparency into how Critical Start is performing against contractual service level agreements

  • Drive security investment decisions with data into how well the tools are covering against the latest adversaries

Metrics on-the-go

MOBILESOC® our iOS and Android app, simplifies life for security teams with the ability to triage, investigate and respond on the go.

Security team leaders also leverage MobileSOC to view operational metrics from their mobile device – anytime, anywhere.

Did You Know?

The Cyber Operations Risk & Response platform is the backbone of our highly effective MDR services. It was designed to help security teams get measurably faster at investigating and responding to threats, without sacrificing effectiveness. Within the platform is the Trusted Behavior Registry™ (TBR), built to automatically resolve false positives at scale. The TBR is one-of-a-kind technology with an approach focused on identifying known good behavior first, so that security analysts can move quickly to investigate and respond to real threats. Leveraging the platform dramatically reduces investigation and response time and gives you the confidence that every single alert is resolved.

Don’t Fear Risk. Manage It.

CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Cyber Operations Risk & Response™ platform, and Trusted Behavior Registry®. Any unauthorized use is expressly prohibited.