Gartner® Peer Insights™ Reviews for Critical Start

Managed Detection and Response Services Ratings on Gartner® Peer Insights™

Why we believe we are one of the highest-rated MDRs on Gartner® Peer Insights™

Most security tools just perform “good enough.” And good enough typically falls painfully short at the precise moment of a breach. Managed Detection and Response (MDR) services can provide that strategy and process, but only if it also doesn’t settle for anything less than stellar performance. That means treating all alerts as equal and never accepting risk as part of the cost of doing business. That’s why our security experts built a system, platform and service that quickly detects every event, resolves every alert and stops breaches.

But breaches shouldn’t just be stopped – they should be prevented. Managed Detection and Response services are an essential tool in resolving alerts, the right way. Read the Gartner® Peer Insights™ MDR Reviews below and learn why our clients trusted Critical Start MDR services to provide complete endpoint protection.


Hear from those working with Critical Start on Gartner Peer Insights.

gartner mdr review handshake

Early Adopter Woes Have All Been Corrected. 5 Star Service Going Into 4th Year Of Service!

“While I experienced implementation pains as with all products. This is the only vendor that recognized those and brought them to my attention with resolution. This company stands by their creed and truly sets the example of how business should be done.”1

gartner mdr review man with phone

High Value, High Integrity Continuous Data Protection…

“Critical Start’s MDR service provides multi-dimensional protective security layers over all our compute endpoints, whether they are corporate servers, staff workstations, or production virtual machines underlying our cloud SaaS products. Even in today’s high threat environment we sleep better at night secure in the knowledge we have dedicated overwatch 24/7/365.”1

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A Great Company To Work With

“Very knowledgeable and attentive staff make implementation and management super easy.”1

Take a look at Critical Start’s overall rating and more Critical Start reviews at Gartner® Peer Insights™.

Take it from our clients

  • BRAD HOLLINGSWORTH

    I find the CRITICALSTART analysts to be very knowledgable. We rarely get things escalated to us that I feel they should have dealt with. It’s been a very good relationship.

    Director of Cybersecurity at Mattress Firm
  • SCOTT FUNK

    I would say that prior to the relationship with CRITICALSTART, my SOC analysts were experiencing what we all call alert fatigue. CRITICALSTART has really been able to reduce those alerts… I’ve been able to take our level three and four analysts and put them back to work at what they were hired to do.

    Head of Security Operations at MoneyGram

1 Critical Start Managed Detection and Response Services Reviews, Gartner Peer Insights, https://www.gartner.com/reviews/market/managed-detection-and-response-services/vendor/critical-start/product/critical-start-managed-detection-and-response-services

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