Critical Start is reinventing the world of cybersecurity. Would you like to be part of the revolution?
Join our Critical Crew!
Critical Start is in hypergrowth and is looking to hire top talent like you. Come work with our crew members in a culture where employees have a voice and visible impact on its success and future. We employ A players in the cyber industry who also like to have fun! Don’t believe us? Hear from our team members about why they like working at Critical Start.
Rob Davis, CISSP
CEO & Founder
Critical Start has a professional office environment, but we don’t take it too seriously. We have an open office, meeting and collaboration spaces, phone rooms, wellness rooms and a break room with a ping pong table, gaming machine and shuffleboard. Let’s not forget casual dress every day!
Working at Critical Start routinely involves using standard office equipment such as laptop computers and smartphones. We work in an extremely fast paced, fun environment. We’re also proud to provide reasonable accommodations to enable individuals with disabilities to perform essential functions within our company.
Threat Intelligence Manager
Critical Start is turning the managed security services market on its head by taking a bold, new approach to stopping cybersecurity threats. We need highly-talented and motivated people like you to make this vision reality! We’re proud of the team we’ve built, as our culture is founded on three very basic principles:
1. Do what’s best for the customers
2. Do what’s best for our employees
3. Don’t do things that suck
Want to hear what it’s like to be a part of our team? Listen to what our other Critical Crew Members have to say!
Critical Start ranked 11th in Midsize Companies Category in The Dallas Morning News’ Top 100 Places to Work for 2022! The Dallas Morning News’ Top 100 Places To Work is conducted by its research partner, Energage, and is predicated on an extensive employee survey that celebrates excellence in areas such as company leadership, compensation, training, workplace flexibility, diversity and more. In 2022, the 14th year for the Top 100 awards in D-FW, a record-breaking number of nearly 6,000 deserving companies were nominated and more than 156,000 employees were surveyed.
We also ranked as #23 best mid-sized places to work in Dallas and #68 best places to work in Dallas on the Built In 2023 Best Places to Work list!
Apply to join our Critical Crew to work at one of the best places to work!
Professional development is a high priority of Critical Start’s Executives. The Career Mentorship Program is a 6-month program dedicating at least 1 hour per month toward mentor career development.
Talent Management & HR will match mentee & mentor based on:
BA in Business Management & BFA in Dance, UMass Amherst
Oracle, Black Duck, Avecto, BeyondTrust
• Strategic planning with our partners to build out revenue-generating marketing campaigns
• Run CriticalStart-only events that generate leads to bring back to the channel
• Create memorable brand experiences that bring the CriticalStart brand to life
I am motivated by the people around me to keep learning and improving. I love “stealing”
bits from people I work with to create my own toolbox, whether that’s a template, a way of
communicating, a presentation style, anything! I’m not sure what role I will have in 5 years,
but I know that I’ll be better today than I was yesterday.
Implementing scalable processes and wearing a lot of hats. But that’s half the fun of it, right?!
Senior Director of Channel & Field Marketing
BS in Electrical Engineering, UT Dallas
8+ years as a software engineer and site reliability engineer
Build and operate ZTAP, our product which supports the MDR business. Own delivery of my code and
features all the way to production. Participate in outage remediation and root-cause-analysis activities.
Currently studying for the OSCP exam to broaden my security knowledge
• New systems and components I have to familiarize myself with
• Growing pains since the company is growing very quickly
Senior Python Engineer
Bachelor’s in Creative Writing | Old Dominion University
Expand my knowledge, share it with others, and promote our shared success
I am constantly learning new programming languages, attack methods, malware techniques, etc. It can be hard to keep up! I’m fortunate to be part of an excellent Cyber Threat Intelligence team that identifies emergent threats and helps prioritize my efforts.
Malware Reverse Engineer
B.A. Communication Studies , California State University, Long Beach
5 years, Ingram Micro (Marketing); 1 year, SC Fuels (Sales)
•Build out effective partner marketing programs that map to channel marketing KPIs
• Collaborate with national and distribution channel account teams and the demand generation
team to build and develop content strategies that will boost pipeline goals
• Work closely with internal stakeholders, channel, and technology partner networks to drive partner marketing efforts
Channel Marketing Manager
BS (H) in Computer Science | Delhi University
Post Graduate Diploma in Information Security | IGNOU
MS in Computer Science | California State University, Fullerton
Before becoming a back-end developer at Critical Start, I worked at several roles as a Student Assistant, Graduate Research Assistant and as an intern in different fields.
Developing software solutions, features, and enhancements for our MDR platform. Monitoring
production environment, troubleshooting production issues, improving Azure Sentinel detections through detection engineering, product integration, reporting.
Gain knowledge and use it to make meaningful contributions towards better cybersecurity platforms.
Software Engineer II
Graduated High School in 2016
5 years in customer service in the Retail and Entertainment industries | 2 years at CriticalSTART
Manage MDR customers from onboarding through each renewal period | Build and maintain relationships with each customer, their teams and different partners in the account
• Get customers to a solid state within their security posture by engaging all resources within CriticalSTART to make that happen
• Help people, learn new skills and find solutions to unique problems
• Without a security or IT background, there was a bit of a learning curve, but there is no better place to learn than CriticalSTART
MDR Customer Success Manager
Critical Start has upgraded our hiring process. We now use the Predictive Index (PI) to identify how you work. Through PI, we learn how you like to communicate and collaborate so we can build a team that’s more fun and more effective.
Majority of Critical Start Employees say they would recommend the company to someone they know.
Critical Start employees are satisfied with the company culture that is defined by a strong set of values.
Whether in or out of the workplace, our employees are living their best life.
Our employees approve fully of our CEO.