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Detecting the Right Threats
During onboarding, we dive in deep to understand the customer’s environment and requirements so we can drive actionable insights from their existing tools. We adapt our playbooks to help tune out false positives and our Cyber Research Unit (CRU) curates original and third-party threat intel to develop new detections and IOCs. We also map IOCs to the MITRE ATT&CK® Framework for visibility into the customer’s detection coverage.
Responding with the Right Actions
We provide seasoned security analysts and one-of-a-kind technology to take action on the customer’s behalf or provide them with detailed response recommendations. Our U.S.-based Security Operations Center (SOC) provides 24x7x365 human-led monitoring, rapid investigation, continuous threat hunting and response. Our SOC analysts work with you until remediation is complete, leveraging real-time communication.
Providing the Right Agility and Adaptability
We help customers stay ahead of emerging threats and give their team the flexibility to work on strategic initiatives. Our SOC analysts undergo 300 hours of onboarding training, followed by 60-80 hours of continuing education each year. And a dedicated Customer Success Manager (CSM) ensures that our MDR customers receive the tools and support they need to succeed.
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Protect
Our Cyber Incident Response Team (CIRT) proactively works with our customers to understand their readiness to respond to a cyberattack and offers IR monitoring, IR retainers, Tabletop Exercises, Cybersecurity Readiness Assessment, IR Plan Review and Threat Hunting Training to help protect customers.
Respond
Leverage our CIRT to lead your team through critical stages of an incident. ZTAP and our SOC provide 24/7/365 threat hunting and response, and our Threat Hunting Training services prepare your own defenders to proactively identify malicious activity within your network and take appropriate action.
Digital Forensics
On-demand forensic investigators with experience in PCI-DSS, HIPAA and other protected governance standards for highly sensitive investigations offer forensic imaging and analysis, clear, concise and professional documentation, sound and confident courtroom testimony, and evidence handling procedures and documentation that directly align with NIST to ensure forensically sound results.
Zero Trust Analytics Platform™ (ZTAP™)
ZTAP is the backbone of our managed detection and response (MDR) services. Our Trusted Behavior Registry™ (TBR) within ZTAP enables us to auto-resolve false positives – the largest volume of alerts—at scale, and our SOC utilizes ZTAP to handle 100% of your alerts.
MOBILESOC®
Customers can reduce attacker dwell-time with our MobileSOC iOS/Android app. It goes far beyond ticketing and notifications by letting you triage and respond to alerts, so you never miss an event.
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How to Build a Solid Cybersecurity Foundation
Financial services companies know the importance of meeting compliance standards, yet for cybersecurity meeting these standards doesn’t always mean you’re secure. Check out our blog for the top 18 security controls to protect your environment.
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Q-Bot Ransomware: What Is It and What to Do About It
Quack-Bot, or Q-Bot, is notorious for staying a step ahead of financial services protections. MDR services can help you stay a step ahead of Q-Bot. Learn how in this blog post.
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Financial Services Buyer’s Guide
For financial institutions, being compliant should be the result of a strong cybersecurity program – not the other way around. Check out our guide to MDR for financial services.
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