MSSP Client Form

Channel Sales - MSSP Client Form

This questionnaire is the form completed for each client under a managed MSSP.

For example, MSSP Main has three companies that it manages: Company A, Company B and Company C. MSSP Main would complete this questionnaire: https://www.criticalstart.com/channelsales/phase-1/.

The point of contact at MSSP Main would then complete THIS questionnaire for Company A. The process of completing another "MSSP Client Form" would repeat for Company B and Company C.

If you have any questions, please e-mail [email protected].

MSSP Name *

In order to locate your previously completed MSSP Form, please provide your MSSP Company Name here.

Your Client: Company Name *

Your Client: Company Street Address *

Your Client: Company City *

Your Client: Company State *

Your Client: Company Zip Code *

Your Client: Company Phone

Your Client: Company Website

Primary Contact Name *

Please provide your name or the name of the primary contact(s).

Primary Contact E-mail *

Please provide your email or the email of the primary contact(s).

Primary Phone *

Please provide your phone or the phone of the primary contact.

Other Contact Phone

Please provide mobile numbers of additional contacts. Please separate names with " ; ".

Notes

Add any additional comments here.

TECHNICAL QUESTIONS

The questions below will assist our engineering team in qualifying your organization.

What is the parent organization for your company?

How many endpoints are within the scope of this project? *

Are the endpoints for this project located on premise, in the cloud or hybrid? *

Please select from the list above.

If you use cloud or hybrid, who is your provider? *

Please select from the list above.

What are the operating systems of the assets that need coverage, i.e. Windows, OSX, Linux? *

This is needed to ensure product compatibility.

What are the current EPP/AV tools being used or installed on your systems? *

Examples: FireEye, Webroot, McAfee Enterprise, etc.

Do you plan on adding any net-new additions in the future?

If yes, what is the estimated amount of net-new additions?

Is there a virtual environment? (IE: VDI)

If virtual assets exist, are they persistent, non-persistent, or mixed?

Which product(s) are within the scope of this project?

What other tools are you using? (IE: IT admin/management tools)

Which users will need access to your console? *

For each user requested, provide name, email & mobile number per user. Separate additional users with ";".

If you are a Reseller, who do you currently use as a vendor?

If you are a reseller, how are you managing your customer endpoints? (IE: zones or tenants within Cylance, sites within SentinelOne)

If you are a MSSP, about how many endpoints do you have per client?

If you are a MSSP, will your client monitor other clients?

Channel Sales - MSSP Client Form

TECHNICAL QUESTIONS

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