CRITICALSTART Managed Detection and Response Services powered by Palo Alto Networks Cortex XDR
Endpoint data is good, but not enough to investigate all alerts. CRITICALSTART Managed Detection and Response (MDR) services bi-directionally integrate with Palo Alto Networks Cortex XDR™ Prevent and Pro to quickly detect every event, resolve every alert, and respond to breaches. This trust-oriented approach helps customers reduce risk acceptance, eliminate alert fatigue, and demonstrate value from their Cortex XDR investment – on day one.
Palo Alto Networks Cortex XDR experts setup and manage the environment in weeks, not months. We help you operationalize your Cortex XDR investment in the context of your security ecosystem and free up your security resources to take on other projects.
MDR is driven by ZTAP, the Zero Trust Analytics Platform. ZTAP features the Trusted Behavior Registry (TBR), the largest registry of known good alerts (false positives), delivering the scalability to resolve every alert. By ingesting Cortex XDR endpoint, network, and cloud data into the platform, the Trusted Behavior Registry quickly established what data is a trigger event, and what information in the alerts is an observation. Context and data are united together with Cortex XDR but leveraged differently in investigations.
Leverage the collective experience of security experts with backgrounds in threat detection and response and expertise across a broad range of security domains. Every analyst goes through a rigorous training program, including 200 hours of training during onboarding and another 40-80 hours annually. Your business benefits from 24x7x365 human-led investigation and response by highly skilled analysts who work in a U.S.-based SOC 2 Type 2 certified Security Operations Center (SOC).
Take threat detection and response on-the-go with the MOBILESOC application. An industry-leading first, you have the power of our ZTAP platform in your hands, with the ability to contain breaches right from your phone. Our iOS and Android app features 100% transparency with full alert detail and a timeline of all actions taken.
Our trust-oriented approach leverages the Zero Trust Analytics Platform (ZTAP) platform to collect, understand, and resolve every alert.
The Trusted Behavior Registry (TBR) reduces false positives by enabling us to auto-resolve false positives – the largest volume of alerts – at scale.
We operate with 100% transparency so you view the same data as CRITICALSTART SOC analysts.
Our MOBILESOC app allows you to investigate, escalate, comment on, respond to, and remediate security incidents from your iOS or Android device.