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CRITICALSTART Managed Detection and Response Services for Microsoft Defender for Endpoint

With an attack surface that is constantly changing, where access roles are dynamic, and devices and applications request and keep more data, endpoint security tool signals alone are not enough. Managed Detection and Response (MDR) Services with Microsoft Defender for Endpoint combine Microsoft’s cross-enterprise visibility threat detection and auto investigation capabilities with radical alert reduction to help customers see attacks across hybrid device types and operating systems, investigate the context, and remediate the true positives. No one has time to waste.

Key Benefits of the Integration

Leverage Complete Visibility and Just-in-Time Information

We provide full transparency and on-the-go visibility into your service via MOBILESOC.  Services leverage cross-operating IOC’s and Azure Active Directory as an identity provider, single-sign-on, and privileged access management for Security Operations Center (SOC) access.  Cross-signal context is also included in device timeline investigations. 

Consolidate Automation Containment and Recovery Playbooks

Microsoft Defender for Endpoint is built on deep insights into operating system threats and shared signals across devices, identities, and information. Leveraging Microsoft automated alerts and actionable incidents, focus time on what really needs security expertise—deciding what to prioritize next on your Microsoft Roadmap. Leave the research, false positives, and containment of infected devices to Microsoft and CRITICALSTART.

Extend Your Team with Threat Detection and Response Expertise

With 24x7x365 human-led end-to-end monitoring, our highly skilled analysts work in a SOC 2 Type 2 certified Security Operations Center (SOC) to investigate, escalate, contain, and respond to threats – helping to significantly reduce attacker dwell time.

Accelerate Value from Your Microsoft Investments

You don’t need more resources, just better ones.  Better is understanding Microsoft Security products and solutions, and helping customers leverage these tools for extended threat detection and response.  We’re continuously investing in training and focused Microsoft resources across our organization. CRITICALSTART is also a Microsoft MSSP Program Partner and a member of the Microsoft Intelligent Security Association (MISA).

CRITICALSTART Service Snapshot

Our trust-oriented approach leverages the Zero Trust Analytics Platform (ZTAP) platform to collect, understand, and resolve every alert.

The Trusted Behavior Registry (TBR) reduces false positives by enabling us to auto-resolve false positives – the largest volume of alerts – at scale

We operate with 100% transparency so you view the same data as CRITICALSTART SOC analysts.

Our MOBILESOC app allows you to investigate, escalate, comment on, respond to, and remediate security incidents from your iOS or Android device.

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