Meet the Experts
Meet some of the SOC analysts and onboarding engineers that make CRITICALSTART’s industry leading Managed Detection and Response services possible.
Senior Analyst Oliver Jackson discusses how our SOC delivers Managed Detection and Response (MDR) services tailored to the needs and unique context of your business for EDR, SIEM and XDR, including how alerts are escalated and resolved.
Lead Cybersecurity Engineer Jacob Welter explains how CRITICALSTART onboards new Managed Detection and Response customers, including how we help them optimize their EDR, SIEM & XDR tools.
Senior Analyst Davis Kouk explains how our SOC delivers MDR services 24x7x365 and dives into Microsoft Defender for Endpoint, including the SOC’s ability to isolate hosts and add alerts that don’t come built in with EDRs tool.
VP of Professional Services
Director of Professional Services