Meet the Experts

Technical Experts

Meet some of the SOC analysts and onboarding engineers that make CRITICALSTART’s industry leading Managed Detection and Response services possible.

Senior Analyst Oliver Jackson discusses how our SOC delivers Managed Detection and Response (MDR) services tailored to the needs and unique context of your business for EDR, SIEM and XDR, including how alerts are escalated and resolved.

Lead Cybersecurity Engineer Jacob Welter explains how CRITICALSTART onboards new Managed Detection and Response customers, including how we help them optimize their EDR, SIEM & XDR tools.

Senior Analyst Davis Kouk explains how our SOC delivers MDR services 24x7x365 and dives into Microsoft Defender for Endpoint, including the SOC’s ability to isolate hosts and add alerts that don’t come built in with EDRs tool.

Leadership Team

Rob Davis
CEO

Randy Watkins
CTO

Jordan Mauriello
CSO

Sanjay Parikh
VP of Professional Services

Quentin Rhoads-Herrera
Director of Professional Services

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©2021 CRITICALSTART. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.