Extend your team with value-driving deep expertise.

Leverage the collective Palo Alto Networks knowledge of security experts with backgrounds in threat detection and response across a broad range of security domains.

Accelerate value from your Palo Alto Networks investment

MDR services for Cortex XDR

Through our deep bi-directional integration, we ingest Cortex XDR Prevent and Pro endpoint, network and cloud data into the platform, to quickly detect every event, resolve every alert and stop every breach.

Next-generation firewall consulting and support

Our services adapt to the unique differences of your organization because our network security team is skilled in a variety of environments, from smaller deployments to enterprise systems.

Listen in as Critical Start’s CTO Randy Watkins, speaks with SVP of Products for Cortex, Tim Junio. The two discussed XDR, the Palo story, and the differences in built or acquired technologies and capabilities.

Critical Start Service Snapshot

Our trust-oriented approach leverages the Cyber Operations Risk & Response™ platform to collect, understand, and resolve every alert.

The Trusted Behavior Registry (TBR) reduces false positives by enabling us to auto-resolve false positives – the largest volume of alerts – at scale.

We operate with 100% transparency so you view the same data as Critical Start RSOC analysts.

Our MOBILESOC® app allows you to investigate, escalate, comment on, respond to, and remediate security incidents from your iOS or Android device.

“When you sign up with them, they tell you they’re going to cut your alerts down by 99 percent, and they did that. 

With CRITICALSTART and Cortex XDR, we’re only getting about one escalated alert a week, or one a month.”

Not sure whether to manage alerts yourself or use an MDR service?

Organizations can’t afford to ignore security events – even lower level security events, which is where many breaches and attacks occur. The goal is to quickly stop an attack before it becomes a breach.

Real World Attacks
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