Protecting Washington state from cyber threats

Cybersecurity services designed for the unique challenges of state & local governments.


73% of government employees are concerned about impending ransomware threats to cities across the United States1.


In a 2020 survey, half of the local governments had experienced between 1 and more than 3 breaches in the past year2. 

$1.6 Million

Breaches in the public sector averaged a cost of $1.6 million per breach3.

The continued growth of attacks and the global shortage in cybersecurity talent all make cybersecurity a big challenge for Washington state government agencies. Simplify the complexity of cybersecurity through Managed Detection and Response (MDR) services that resolve all alerts and stop breaches faster. 

Managed Detection and Response Services

Technology and SOC expertise 24/7/365 for EDR, SIEM and XDR

Simplify the complexity of cybersecurity through services, technology and a team that understands, adapts, and scales with you to detect the right threats and respond with the right actions. CRITICALSTART MDR guarantees a 1-hour SLA for Time to Detection (TTD) and 1-hour SLA for Median Time to Resolution (MTTR) and provides 100% transparency into our service.

Expertise at your side – Our SOC experts tailor our service to your unique needs and become an extension of your team. And our Cyber Research Unit enhances the MDR services with an elite team of researchers and detection engineers who build and enrich detections and Indicators of Compromise (IOCs) and works as an extension of your team to continuously optimize threat detection and response outcomes in your unique environment. 

Carahsoft and Critical Start Partnership

Our partnership with Carahsoft provides the power of the Master Government Aggregator™ and the IT industry’s leading distribution partner to you by delivering value and helping accelerate your growth through their vibrant and growing partner ecosystem.

Request a Demo

Get an expert lead, personalized demo of ZTAP, the platform that we use to deliver MDR, and an overview of our services.

Incident Response Services

Breaches happen in today’s complex, technological world, but you have the power to do something about it. Our Cybersecurity Incident Response team helps you limit the dwell time of an attacker through immediate response.

  • Ready to Talk with an Expert?

    Learn how we detect and resolve every alert, to mitigate and stop every breach. It’s time to say no to risk, and we can show you how.

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1Public Sector Security Research IBM-Harris Poll Survey 2020, IBM, 

2 3 Ways to Reduce the Cost of a Government Data Breach, SecurityIntelligence,

3A Look at Local Government Cybersecurity in 2020, ICMA,

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