Protecting the retail industry from cybersecurity threats

Cybersecurity services designed to meet the unique challenges in the retail industry.


83% of top retailers have connections to a vulnerable third-party asset1.


44% of surveyed retailers indicated staffing was one of their biggest security challenges2. 

$3.28 Million

The average total cost of a retail data breach is $3.28 million3.

The continued growth of ecommerce and IoT, supply chain vulnerabilities, and the global shortage in cybersecurity talent all make data security a big challenge for retailers. But Managed Detection and Response (MDR) services combined with strategic Cybersecurity Consulting services will prepare your business for cybersecurity threats, provide 24/7/365 SOC coverage, resolve all alerts and stop breaches in their tracks.

Hear from our customers

Large Mattress Retailer

Putting Alert Overload to Bed

Beverage Company

100% Transparency

Putting Alert Overload to Bed

Large mattress retailer overcomes a lack of in-house resources by choosing Critical Start MDR. Alerts reduced by 99.9% and they were able to use those time savings on strategic security projects.

100% Transparency

Critical Start delivers beverage company a set of unique services and capabilities along with a highly knowledgeable team and 100% transparency.

Managed Detection and Response Services

Expert SOC coverage 24/7/365 for EDR, SIEM and XDR tools

CRITICALSTART Managed Detection and Response services provide SOC expertise and integrations with industry leading EDR, SIEM, and XDR technologies to quickly detect every event, resolve every alert and respond to breaches.

MDR excels in protecting customer data, stopping ransomware in its tracks, and optimizing your existing security investments. 

ZTAP Screenshot MDR Services

Request a Demo

Get an expert lead, personalized demo of our Zero Trust Analytics Platform™ (ZTAP®), the platform that we use to deliver MDR, and an overview of our services.

Incident Response Services

Not more resources, better ones.

Breaches happen in today’s complex, technological world, but you have the power to do something about it. Our Cybersecurity Incident Response team helps you limit the dwell time of an attacker through immediate response.

Ready to Talk with an Expert?

1 83% of top 30 US retailers have online vulnerabilities, posing cybersecurity threats, Security Magazine,

2 Key Insights From a Retail Industry Cybersecurity Survey Trends Report, Fortinet,

3 IBM/Ponemon Cost of a Data Breach Report 2022,

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