CRITICALSTART® Managed Detection and Response Services for Splunk

Critical Start Managed Detection and Response Services for Splunk offers you comprehensive insights into your security environment while reducing alerts. You will be able to accelerate return on your Splunk SIEM investment, tighten your security strategy with deeper insights, and stop breaches.

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Key Benefits of the Integration

Increase Your Security Efficacy Through Trust-Oriented MDR

Ingest all Splunk data – on-premise and cloud – across all users, devices, applications, and infrastructures for automatic resolution of known good through the Trusted Behavior Registry™ (TBR). With the TBR, focus shifts to unknown alerts for triage and quick resolution. With 24x7x365 monitoring, our highly skilled analysts work in a SOC 2 Type 2 certified Security Operations Center (SOC) to investigate, escalate, contain, and respond to threats – helping to significantly reduce attacker dwell time. Critical Start allows limitless amounts of detection content in Splunk – no matter how much noise is generated.

Deepen Your Available SIEM Expertise

The SIEM engineering team at Critical Start has a collective 100+ years of experience managing over 50PB of data, including environments greater than 20PB in size. Team members have deployed SIEM in 50+ Fortune 500 companies and have experience across multiple industries and verticals.

MDR Service Snapshot

Our Trusted Behavior Registry makes it possible to resolve every alert by resolving known-good alerts first.

Accelerate your production MDR deployment to weeks instead of months.

100% Transparency so you view the same data as CRITICALSTART SOC analysts.

Our certified consultants are experts in logging solutions, cloud infrastructure and event collection.

24x7x365 managed detection and response provided by highly experienced analysts and incident responders.

Our MOBILESOC® app allows you to investigate, escalate, comment on, respond to, and remediate security incidents from your iOS or Android device.

Capability Comparison	CRITICALSTART MDR + Splunk	Arctic Wolf	eSentire	Secureworks
Cloud SIEM offering	●	●	○	○
Custom use cases	●			●
MDR platform with Trusted Behavior Registry that resolves 100% of alerts	●
Native iOS and Android applications for alert investigation, collaboration and response	●
Multi-tenant so client can have multiple organizations with N-level hierarchy	●	●	●
Manage and report on all alerts from SIEM and EDR in one platform	●	○		●
Review process available to customers providing transparent quality control for analyst investigations	●
Contractually guaranteed Service Level Agreement for Analyst Time to Detect (TTD) and Mean Time to Respond (MTTR) as compared to SLO	●			○
Alert notifications that include both security event data and full investigation details	●	●	●	●
Customer and vendor use same platform and see the same information for security event analysis (transparent view to all rules, comments, audit logs, and metrics)	●
Custom Indications of Attack (IOA) monitoring	●			●
24x7x365 monitoring, investigation and response by cybersecurity analysts	●	●	●	●
Advanced threat detection and hunting	●	●	●	●
Analysts have the ability to proactively respond to stop attacks (isolate, block, whitelist, etc.)	●	○	○	○
Managed policy tuning, and updating of agents	●	●	●	●
Optional Incident Response	●	●	●	●
SSAE 18 SOC 2 (TYPE 2) Certified	●	●	●	●

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CRITICALSTART^® and MOBILESOC^® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: ZTAP™, Zero Trust Analytics Platform™, and Trusted Behavior Registry™. Any unauthorized use is expressly prohibited.