Reach your full operating potential with Managed SIEM Services

Manage costs and reduce threat coverage gaps.

88% of organizations may have challenges with their current SIEM platform1 but yours doesn’t have to be one of them. Maximize the value of your investment and stop struggling with the deployment, maintenance and staffing of your SIEM application. Let Critical Start take responsibility for the back-end components of your SIEM solution and relieve you of the burden of maintaining your application, including managing version updates and application performance.

Improved team productivity through better allocation of in-house responsibilities

Optimized financial stewardship and simplified resource management

Tailored configuration and customization to support your specific use cases

Increased ability to keep up with emerging threats and compliance requirements

Comprehensive health monitoring to keep your SIEM running at optimal capacity

Managed SIEM Value-Added Services: Going Above and Beyond Industry Requirements

Critical Start Managed SIEM meets and exceeds all the requirements outlined in the 2022 Gartner Market Guide for Managed SIEM Services and includes a dedicated team of security experts to help you derive maximum value from your SIEM investment. Critical Start identifies and continuously analyzes log sources to ensure they are of the highest fidelity, reducing your risk acceptance and optimizing your breach protection. We also deliver the following value-added services:

Configuration and customization:

Improve team productivity and increase efficiency with custom development for dashboards, reports and log sources to support your security, risk, compliance and audit use cases.

Quarterly service review:

Maximize your total cost of ownership and increase your security outcomes with visibility into how your SIEM is performing. This service includes an ingest cost analysis for Microsoft Sentinel™ to analyze billing vs. ingest for specific Microsoft data sources based on your security products and licenses.

Health monitoring:

Keep your SIEM running at optimal capacity with log source performance, availability and capacity monitoring to identify potential issues with log ingestion.

Risk reduction reviews:

Keep up with new threats and compliance requirements by ensuring that your data is being properly ingested. Our experts help prevent misconfigurations by analyzing the potential impact of adding log sources and detection content on your coverage under the industry-standard MITRE ATT&CK® Framework.

Threat monitoring and investigation:

Respond to alerts swiftly and effectively and elevate your efficiency with breach protection services powered by the Zero Trust Analytics Platform™ (ZTAP®), 24x7x365 expert security analysts and the Critical Start Cyber Research Unit (CRU).

  • Blog Post

    Staffing Shortage Hampering Your SIEM Deployment? It Might Be Time for Managed SIEM

    Relieve your team from having to maintain your software or keep up to date with accreditations by turning over the heavy lifting of your SIEM implementation to an MDR vendor like Critical Start. Give a boost to the efficiency of your business by empowering your team with the flexibility to focus their efforts on other priorities.

MDR for multiple EDR, SIEM and XDR tools

We make access to our MDR services easy with our unified ZTAP and accessible on the go through our MobileSOC app.

12020 State of SecOps and Automation Report

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CRITICALSTART®, MOBILESOC®, and ZTAP® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Zero Trust Analytics Platform™, and Trusted Behavior Registry™. Any unauthorized use is expressly prohibited.