Managed SIEM Services

Going above and beyond industry requirements to maximize the value of your SIEM investment.

If you are struggling to deploy, maintain and staff your SIEM implementation, Critical Start can help. Our Managed SIEM solution simplifies the architecture and deployment of SIEM. We take responsibility for the back-end components and maintenance of the application, including version updates and application performance.

Managed SIEM is a service add-on to our industry-leading MDR for SIEM offering so you can easily add Managed SIEM when you purchase our MDR service or anytime during your MDR contract term.

Benefits of Managed SIEM

With Critical Start Managed SIEM, you get all the benefits of MDR for SIEM plus:

Relief from having to maintain software or keep up to date with accreditations

Ability to focus on other priorities, increasing overall efficiency of your business

Reduction in overall costs through reduction in in-house requirements

Enhanced detection coverage and compliance posture

Managed SIEM Value-Added Services

Critical Start Managed SIEM meets all the requirements and optional features outlined in the 2022 Gartner Market Guide for Managed SIEM Services and also includes a dedicated team of experts to help you derive maximum value from your SIEM investment. Our experts help identify and continuously analyze log sources to ensure they are of high fidelity and deliver the following value-added services:

Configuration and customization:

Our service includes custom development for dashboards, reports and log sources to support your security, risk, compliance and audit use cases.

Quarterly service review:

We give you visibility into how your SIEM is performing to help you control costs and increase security outcomes. This service includes an ingest cost analysis for Microsoft Sentinel™ to analyze billing vs. ingest for specific Microsoft data sources based on your security products and licenses.

Health monitoring:

This service offers log source performance, availability and capacity monitoring to identify potential issues with log ingestion.

Risk reduction reviews:

Our experts analyze the potential impact of adding log sources and detection content on your coverage under the industry-standard MITRE ATT&CK® Framework.

  • Solutions Brief

    Maximizing Your SIEM Investment Through Managed SIEM

    Our Managed SIEM service helps you derive maximum value from your SIEM investment and holistically improves your security posture by managing back-end components and maintenance of your SIEM application, including version updates and application performance.

  • Blog Post

    Staffing Shortage Hampering Your SIEM Deployment? It Might Be Time for Managed SIEM

    By turning over the heavy lifting involved in a SIEM implementation to an MDR vendor like Critical Start, you relieve your team from having to maintain your software or keep up to date with accreditations, allowing them to focus their efforts elsewhere and making your overall business more efficient.

    MDR for multiple EDR, SIEM and XDR tools

    We offer MDR services for multiple tools all supported by one platform, ZTAP, and accessible on the go through our MobileSOC app, making these easy for our customers that work with multiple security tool vendors.

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