Reach your full operating potential with Managed SIEM Services

Control costs and reduce threat coverage gaps with managed security services.

88% of organizations wrestle with their current Security Information and Event Management (SIEM). But with Critical Start as your trusted managed SIEM provider and MSSP, you won’t be part of that statistic.

Our comprehensive managed SIEM services are geared to rejuvenate the backend of your SIEM tool, allowing you to experience SIEM as a seamless integration into your cybersecurity strategy.

We manage version upgrades, ensure peak real-time performance on both cloud-based and on-premises installations, and oversee log data aggregation and log management. Our threat intelligence capabilities mean we’re actively spotting and remedying coverage gaps, making false positives a rarity, and strengthening your defense against cyberattacks and security threats.

By outsourcing to Critical Start’s managed security services, your in-house security operations center (SOC) can focus on core security operations, incident response, and security monitoring while meeting PCI and compliance requirements. Our transparent pricing demonstrates the value we provide and improves your security posture.

Enhanced Team Productivity

Efficient distribution of in-house security team responsibilities and improved threat detection.

Financial Insight

Streamlined financial management, resource allocation, and transparent pricing.

Tailored Configurations

Specifically crafted to meet your unique use cases.

Gap Analysis

Proactively address emerging threats and compliance needs with our endpoint solutions.

Health Monitoring

Consistent audits to ensure your SIEM operates at full capacity, leveraging automation.

Our Managed SIEM services integrate with SIEM platforms and tools from the following vendors:

Managed SIEM Value-Added Services: Going Above and Beyond Industry Requirements

Critical Start Managed SIEM meets and exceeds all the requirements outlined in the 2022 Gartner Market Guide for Managed SIEM Services and includes a dedicated team of security experts to help you derive maximum value from your SIEM investment.

As a managed SIEM service provider and MSSP, Critical Start identifies and continuously analyzes log sources to ensure they are of the highest fidelity, closes SIEM coverage gaps, reduces risk acceptance, and optimizes your breach protection. We also deliver the following value-added services:

Configuration and customization:

Improve team productivity and increase efficiency with custom development for dashboards, reports, and log sources to support your security, risk, compliance, and audit use cases.

Quarterly service review:

Maximize your total cost of ownership and increase your security outcomes with visibility into how your Sumo Logic®, Microsoft® Sentinel, or Splunk Cloud™ SIEM is performing. This service includes an ingest cost analysis for Sumo Logic and Microsoft Sentinel to analyze billing vs. ingest for specific data sources based on your security products and licenses.

Health monitoring:

Keep your SIEM running at optimal capacity with zero-log ingest analysis, log source performance, availability, and capacity monitoring to identify potential issues with log ingestion.

Risk reduction reviews:

Keep up with new threats and compliance requirements by ensuring that your data is being properly ingested and SIEM coverage gaps are addressed. Our experts provide essential MITRE ATT&CK® Mitigations recommendations to ensure the proper mitigations are implemented to prevent the same attack from happening again and help prevent misconfigurations by analyzing the potential impact of adding log sources and detection content on your coverage under the industry-standard MITRE ATT&CK® Framework.

Threat monitoring and investigation:

Respond to alerts swiftly and effectively, ensuring prompt remediation and elevating your efficiency with breach protection services powered by our Cyber Operations Risk and Response™ Platform, 24x7x365 expert security analysts, and the Critical Start Cyber Research Unit (CRU).

Want to learn more about our comprehensive MDR for SIEM service?

At Critical Start, we strive to simplify breach prevention, maximize the operational security potential of your SIEM investment, and free up your resources to focus on the business priorities that matter most.

  • Blog Post

    Staffing Shortage Hampering Your SIEM Deployment? It Might Be Time for Managed SIEM

    Relieve your team from having to maintain your software or keep up to date with accreditations by turning over the heavy lifting of your SIEM implementation to a Managed Detection and Response (MDR) vendor like Critical Start. Give a boost to the efficiency of your business by empowering your team with the flexibility to focus their efforts on other priorities.

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CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Cyber Operations Risk & Response™ platform, and Trusted Behavior Registry®. Any unauthorized use is expressly prohibited.