Partner Portal Announcement
Did you see our email on October 14th? Then you know we’re working to migrate our Partner Portal from our current platform to Salesforce Communities.
What does this mean for you? You’ll still be able to register deals and access content with our new Portal. Plus, you will gain much more visibility with Salesforce Communities including new dashboard reports, access to accounts, contacts, and much more.
Look for more information via email in November, including go-live dates. If you have any questions, please contact your Channel Account Manager or our Partner Portal Admin, Caylee Croft, at [email protected].
SPIFF Update
Our Managed Detection and Response SPIFF program promotion runs through January 31, 2022. Don’t miss your chance to claim these payouts:
SALES DEMO SPIFF – $500 each to Sales Rep and SE for a registered opportunity and demo meeting scheduled and held.
CLOSED DEAL SPIFF – Starting at $1,000 and up to $7,000.
Eligible Vendors + CRITICALSTART MDR
(Carbon Black Response, CrowdStrike, CylancePROTECT, Devo, Microsoft Azure Sentinel, Microsoft Defender Endpoint, Palo Alto Networks, SentinelOne, Splunk)
Access our current collateral for the extended SPIFF program, now available in the Partner Portal.
For additional details, please contact your Channel Manager.
Win of the Month
A global manufacturing and distributor of light-duty construction and climbing equipment, with annual sales of more than $500M, recently adopted Microsoft E5 licensing. As a result, they need the ability to see and react to alerts coming from Microsoft Azure Sentinel.
The customer already subscribes to a Network Operations Center (NOC) service provided by a CRITICALSTART partner. The NOC provider explained to the customer the benefit of combining CRITICALSTART’s Managed Detection and Response (MDR) service with their NOC capabilities to provide a complete solution.
The resulting $258K three-year agreement includes:
- One-hour service-level agreement for resolution of all alerts
- Tight integration with Microsoft Azure Sentinel and the Microsoft security stack, supporting data ingestion of 75GB per day
- Ability to maintain the customer’s NOC service with CRITICALSTART MDR as a complimentary service
Product and Collateral Updates
We have expanded CRITICALSTART Managed Detection and Response (MDR) services for Microsoft to include support for Microsoft 365 Defender. Our new service, announced October 19, provides additional value by delivering comprehensive threat monitoring, investigation, and response conducted by highly skilled analysts across Microsoft resources, including identity, endpoint, email, and cloud.
The CRITICALSTART MDR services for Microsoft 365 Defender include:
- 24x7x365 threat monitoring, investigation, and response for the following security products included in the Microsoft 365 Defender suite:
- Azure Active Directory Identity Protection
- Microsoft Defender for Identity
- Microsoft Defender for Office 365
- Microsoft Cloud Application Security
- Injection of CRITICALSTART detections and Indicators of Compromise (IOCs) created by the
CRITICALSTART Cyber Research Unit
- Mapping of detection content to the MITRE ATT&CK® framework
- Risk-based identity and behavioral investigation of each user
Looking for Microsoft collateral?
We have added several new pieces of content to the Partner Portal under the Microsoft tab in the Asset Library.
