Security and Information Event Management (SIEM) solutions can be complex. The combination of Microsoft Sentinel’s cloud-native scalability and CRITICALSTART®’s trust-oriented approach to managed detection and response (MDR) simplifies breach prevention and gives you comprehensive insight into your security coverage.
Prioritize the data to be ingested and increase visibility across your security environment.
Get fewer false positives while adding new Sentinel log source feeds.
Strategically add new data sources while continuously validating MITRE ATT&CK® Framework coverage.
We do all the heavy lifting for you with the combination of our Zero-Trust Analytics Platform® (ZTAP®) and seasoned security operations center (SOC) and Threat Detection Engineering teams.
How Our MDR Service for Microsoft Sentinel Works
We help you prioritize the data being ingested into Microsoft Sentinel while applying Critical Start Indicators of Compromise (IoCs) to enhance threat detection.
ZTAP, which is tightly integrated with Microsoft Sentinel, automates the investigation and triage of alerts while eliminating false positives. True positives are then escalated to our SOC for further enrichment and investigation.
And it doesn’t stop there. We continuously make recommendations on other data sources to add and update detection content to uncover more attacks so you get the most out of your Microsoft Sentinel investment.
Enhance the effectiveness of your MDR while simplifying breach prevention.
We use a proven process that shortens the time it takes to take your operations live. The average time from onboarding to production is 14.65 days and the total onboarding process normally takes 4-6 weeks.
Personalize based on your unique requirements:
To improve threat detection and enrich the content needed for investigations, we’ll help you prioritize your Sentinel data sources and create playbooks to reduce false positives.
Investigate and resolve alerts:
You’ll get 24x7x365 security monitoring, investigation and response from our U.S.-based SOC with complete transparency and guaranteed one-hour SLAs for Time to Detection and Median Time to Resolution on every alert.
You can expect an approximately 90% reduction in false positives on the first day of production monitoring. We also boost your team’s efficiency by escalating only 1-2 alerts a day, and we never send you the same alert twice.
Mature your Sentinel investment:
Our relationship doesn’t stop after onboarding is complete. Your named Customer Success Manager will check in with you regularly to make sure that our services are still meeting your needs— even as your requirements change.
As we work together, we’ll continue to help you achieve full operating potential for threat detection. As a result, your team will have more time to focus on strategic initiatives, and you’ll get the most out of your Sentinel security investment.
Our Microsoft-certified security staff has deep experience with Microsoft tools and uses Microsoft Security Best Practices. They focus on end-to-end monitoring, which increases your security operations team’s productivity and efficiency.
We take a different approach than most MDR providers by resolving every alert and only forwarding those that truly warrant additional investigation. As a result, your team is more productive and can focus on strategic initiatives.
We’re experts at threat detection. Our dedicated Threat Detection Engineering (TDE) team has 100+ years of collective experience curating content to ensure detections are working across multiple threat vectors and industries.
Take threat detection and response on the go with MobileSOC, an iOS and Android application. An industry-leading first, MobileSOC puts the power of ZTAP in your hands so you can contain breaches right from your phone. It features 100% transparency, with full alert detail and a timeline of all actions taken.
We also provide unified managed detection and response services for these Microsoft solutions:
Our Managed Detection and Response (MDR) Services for Microsoft Sentinel™ simplifies breach prevention and helps you achieve the full operation potential of your Microsoft Sentinel investment.
We offer MDR services for multiple tools all supported by one platform, ZTAP, and accessible on the go through our MobileSOC app, making these easy for our customers that work with multiple security tool vendors.