Achieve full security and business potential of your SIEM investment for more effective threat detection

Increase your ability to detect and respond to cyberattacks

Let Critical Start help you simplify breach prevention, maximize the operational security potential of your Security Information and Event Management (SIEM) investment, and free up your resources so you can focus on the business priorities that matter most to your business.

Rapidly detect and respond to new cyber threats

Take a holistic approach to risk mitigation by closing SIEM coverage gaps to ensure to prevent the same attacks from happening again; leverage continuously updated threat intel and 24/7/365 real-time monitoring and support to stay ahead of new and emerging threats.

Boost SOC productivity & efficiency

Offload Tier 1 and Tier 2 SOC support. The combination of our Cyber Operations Risk and Response™ Platform, seasoned Risk and Security Operations Center (RSOC), and Threat Detection Engineering teams frees up your time to keep your business safe

Accelerate the return on your SIEM investment

Get the highest combined value between log sources and threat detections. Our experts help you prioritize your ingest data and tune log sources to drive threat detection and enrich content needed for investigations.

Integration with leading security tools

Our MDR services integrate with SIEM tools from the following vendors:

Our MDR Services for SIEM are considered comprehensive for a reason

You can meet your security goals with essential capabilities such as platform health and configuration, security and monitoring, investigation and escalations, custom dashboards, reports, log sources and alerts, but why stop there?

Every Alert Matters

Resolve every alert regardless of criticality with help from our intensely trained RSOC and innovative, transparent technologies like our proprietary Trusted Behavior Registry^® (TBR) (the only purpose-built registry of known good behaviors) and our Cyber Operations Risk and Response™ Platform which takes all the alerts generated — regardless of source — and quickly identifies and resolves approximately 99% of the prior known-good alerts to a favorable outcome
Meet the challenges of modern cybersecurity head-on with tested and tried solutions that are fully implemented to ingests source data across all users, devices, applications and infrastructure, providing the proper visibility and automation to detect and respond to every alert and potential threat

Every Minute Matters

Contractual 1-hour SLAs for Time to Detect (TTD) and Median Time to Resolution (MTTR) guarantees prompt attention and resolution
Resolution of over 99.9% of all alerts and the escalation of less than 0.01% to you means your security teams are freed from the barrage of alerts, giving them time to focus on tasks critical to your business
Triage and contain alerts at any time and in any place with our MOBILESOC^® app, shrinking dwell time, stopping an attack before it becomes a breach, and giving everyone on your team direct access to the Critical Start RSOC
Offload Tier 1 and Tier 2 support with our U.S.-based SOC experts who provide rapid, proactive threat detection and resolution with 24/7/365 continuous monitoring to intercept malicious actors before the incident escalates
Better accuracy with two-person integrity review on every action that could disrupt your organization

Every Penny Matters

Reduce Total Cost of Ownership (TCO) and holistically improve your security posture by allowing us to manage the back-end components and maintenance of your SIEM application, including version updates and application performance, improving team productivity and facilitating better resource allocation
Provable ROI from detailed dashboards and reports including Situational Awareness, Recent Activity, Team Performance, Critical Start Service Efficiency, KPIs and Threat Mapping for full visibility into the performance, effectiveness and efficiency of your security program to ensure you are maximizing the operational and security potential of your MDR for SIEM service
Personalized quarterly service reviews ensure you are ingesting the right log sources for threat-centric visibility while optimizing costs

Context Matters

Real-time visibility into your security posture with customizable dashboards and reports
Track Key Performance Indicators (KPIs), incident response metrics, and threat trends to gain valuable insights into your security operations 
Map threat and detection content and open/closed alerts to the MITRE ATT&CK® Framework for alignment with industry standards
Advanced threat intelligence by our Cyber Research Unit (CRU) utilizes data from multiple sources to enrich the detection capabilities of your SIEM for comprehensive coverage of known threats and emerging attack vectors

The Right Logs Matter

Identify potential threats by organizing and prioritizing logs for better log management and event correlation, closing security gaps and providing a holistic view of your organization’s security posture
Optimize breach protection with regular risk reduction reviews by experts who continuously monitor for high-fidelity data and analyze the potential impact of adding log sources and detection content
Transcend compliance monitoring and log management to enhance your detection coverage and cybersecurity posture with managed capabilities that meet and exceed all the requirements outlined in the 2022 Gartner Market Guide for Managed SIEM Services

Want to learn more about how we take the stress out of managing your SIEM?

We help you alleviate the headaches of managing your own SIEM by providing the back–end services you need to reach the full operating potential of your SIEM and attain security maturity.

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Is your SIEM security solution no longer enough?

Cyberattacks continue to evolve, and you should expect the same from your MDR provider. Learn the 10 ways an effective MDR provider can help keep your business safe from cyberattacks

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Datasheet

MDR for SIEM

Our Managed Detection and Response (MDR) services for SIEM simplify the complexity of Security Information and Event Management (SIEM) tools and help you get the most out of your SIEM investment.

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Buyer’s Guide

Guide to MDR for SIEM

Consider this your guide to navigating the intricacies of implementing MDR for SIEM so you can accelerate the return on your SIEM investment and ensure the end-to-end security coverage you need to prevent breaches.

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Don’t Fear Risk. Manage It.

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CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: Cyber Operations Risk & Response™ platform, and Trusted Behavior Registry®. Any unauthorized use is expressly prohibited.