CRITICALSTART MDR Ranks 4.7/5 on Gartner Peer Insights

Recognizing the importance of peer reviews in an organization’s purchasing decisions, CRITICALSTART is pleased to announce that we’ve achieved high ratings by Gartner® Peer Insights™ in the Managed Detection & Response Services category.

How We Ranked

With 100% willingness to recommend CRITICALSTART to others, our customers gave us high ranks for:

  • Security event management and analysis technology – 4.9 out of 5
  • 24/7 monitoring, analysis and customer alerting – 4.9 out of 5
  • Focus on threat detection use cases – 4.9 out of 5
  • Incident validation and remote response services – 4.8 out of 5
  • Assistance with remediation actions – 4.7 out of 5
Customer Reviews on Gartner® Peer Insights™ for CRITICALSTART

Gartner thoroughly evaluates reviews to ensure there is never any vendor bias or hidden agendas — just the real voices of enterprise users.

The following are a few samples of what our customers are saying about CRITICALSTART.

Director of Information Security in the Services Industry

CRITICALSTART has been great to work with. The visibility I get into what is happening with my environment is critical in making decisions. Their alerts and notifications we get help to make my team more efficient. They do not need to sit at a screen all day but can also provide other support to the organization.

Director of Cyber Security in the Retail Industry

Extremely effective at alert reduction. SOC Analysts are very knowledgeable and well trained. I am a big fan of their Zero Trust approach over others risk ranking approach where lower risk items may not be evaluated.

Director of Security in the Transportation Industry

Always solid advice and detection and response service. Unparalleled customer support. They are in it for us.

Director of Security Operations in the Healthcare Industry

The customer and implementation services have been excellent.

Vice President CIO / CISO in the Government Industry

The customer experience has been excellent…CRITICALSTART is a leader in Cyber Security Managed Services, Detection, and Response. The team is comprised of experts in this industry!

CISO in the Finance Industry

The services have been instrumental in the security success of the company. They have been very easy to work with, get things done, trusted security source and partner.

Thank you to our customers for acknowledging our work! Contact us today to learn how our cutting-edge MDR services and cybersecurity consulting services can help improve your organization’s security posture.

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