Professional Services

Professional Services

From advisory services to assessment to implementation, our Professional Services team stands ready to support you through every aspect of your security strategy.

Advise   |   Assess   |   Implement


Engage our seasoned cybersecurity experts to develop a holistic security strategy that encompasses your unique business requirements. Our experienced team can help you uncover your strengths, identify weaknesses and define a customized security program.

Tailored approach adapts to your level of risk mitigation and Security Readiness Condition (SECCON) level

Specialists on PCI-DSS, HITRUST, FFIEC, NIST CSF, and HIPAA requirements

Cloud-First approach uses leading products and services to support your transition to cloud hosting

Recommendations from a fully-vetted portfolio of best-of-breed partner solutions

Compliance Guidance

Compliance failures can risk your organization’s future revenues and reputation. We help you ensure compliance by assessing against multiple frameworks using our repeatable consolidated audit program (CAP).

Cloud Security Architecture

Secure your cloud environment from the ground up. Moving to the cloud presents both new challenges and new opportunities from a security perspective. We can help integrate security best practices and translate your existing security requirements into cloud security controls.

Incident Response

When your assets are under attack, time is of the essence. Our highly skilled CyberSOC team will identify the scope of your breach, act quickly to reduce exposure and minimize the threat, and provide a detailed report on how to prevent future compromise.


An effective security strategy requires ongoing evaluation to understand how to best protect and defend against evolving threats. Our Assessment Services will help you identify risks, document the effectiveness of your existing controls and create a roadmap to improve your security posture.

Proven methodologies to assess your immediate risks and guidance on how to achieve your long-term security goals

An evaluation of how your organization’s security compares to current best practices and compliance requirements

Insight on risk areas, strengths and weaknesses of your current defensive controls and a clear path for improvement

An understanding of vulnerabilities from the perspective of an attacker

Penetration Testing

Test the effectiveness of your security precautions. The Penetration Testing Team at Critical Start can evaluate your security posture and determine how exposed your systems, services and data are to malicious actors.

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Red Team

Our Red Team Assessments offer a deeper investigation over a longer period of time. This assessment typically spans a period of months with our team actively evading detection and employing every legal and in scope method available to access your enterprise and network. Shy of an actual attack, this assessment will simulate an attack that’s as close to “real life” as it gets.

Risk Assessments

How vulnerable is your organization? Today’s attackers employ a wide range of tactics to access critical data and wreak havoc on their targets. Critical Start can help you evaluate your defenses, identify the top threats to your organization and advise how to best mitigate the associated risk.

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Tools Assessment

Take inventory of your deployed security controls. Understand how these tools map to your security goals and identify functionality gaps. We’ll evaluate your existing tools and ensure they’re maximized to meet your objectives, plus guide you in selecting additional tools that fit your requirements.

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Critical Start blends implementation experience with deep product knowledge to integrate technical solutions into your environment efficiently and effectively. Our approach starts with a solution validation workshop that gives us an opportunity to gather system requirements, details on the ecosystem of products within your environment, operational use cases for operations, and architecture design.

A repeatable deployment methodology for consistency and accuracy

Support for runbook/playbook creation for the integration of operations between products and documentation on how the products are used

Certified engineers responsible for deployment

Endpoint Security

Each device with a remote connecting to the network creates a potential entry point for security threats. We can help ensure smooth installation for the security controls that enable you to reduce the response and detection time for attacks.

Next Generation Firewall

As a Certified Professional Services Provider (CPSP) for Palo Alto Networks, we have a team of highly trained experts to support your NGFW needs. From health checks to installation to monitoring, we can help you maximize your investment.


When implemented right, a security information and event management (SIEM) solution can help you protect your organization and save time. We can help you install and configure your SIEM to maximize the effectiveness of your log collection, analysis and reporting.

Critical Start is the fastest-growing cybersecurity integrator in North America. Our mission is simple: protect our customers’ brands and reduce their business risk. We do this for organizations of all sizes through our award-winning portfolio of end-to-end security services – from security-readiness assessments using our proven framework (the Defendable Network) to the delivery of managed detection and response, incident response, professional services, and product fulfillment. Critical Start has been named to the CRN 2018 Tech Elite 250 and top 100 Security MSPs lists.