Critical Start Increases Revenue 87%, Moves into New Headquarters to Support Future Growth

PLANO, Texas, Aug. 29, 2018 – Cybersecurity company completed a strategic acquisition to bolster Managed Detection & Response services this year as MDR business grows 300% – Critical Start, a leading provider of cybersecurity solutions, today announced that it increased year-over-year (YoY) revenue 87% in the first seven months of 2018. This rapid growth is driven by mid-size firms and enterprises looking for assistance to combat today’s complex and rapidly evolving human and machine-generated security threats. In addition, the company’s Managed Detection & Response (MDR) business has grown 300% YTD in 2018 when compared to all of 2017.

To support the significant growth in its overall business, Critical Start increased its workforce by 62% in the last year. In the coming months, the company plans to add approximately 20 new positions covering a wide range of expertise, including security analysts, software developers, penetration testers, solution architects, sales and marketing. To meet the needs of its growing workforce, expand its operations and support future growth, Critical Start recently moved into a new 15,000 square-foot facility in Plano, Texas. The new headquarters includes a state-of-the-art Cybersecurity Operations Center (CyberSOC) and corporate offices. This is a 500% increase from its previous 3,000 square-foot facility.

By offering a powerful combination of professional services, strategic product fulfillment, and MDR services, Critical Start is well positioned to protect important customer data and customer brands. Critical Start currently works with hundreds of mid-size and enterprise customers across a variety of industries.

Additional milestones from the first half of 2018 include:

  • Completed Strategic Acquisition – In March 2018, Critical Start acquired Advanced Threat Analytics (ATA), a next-generation security analytics platform. The combination of Critical Start’s CyberSOC, expert security analysts and the ATA platform allows the company to provide managed security services delivered in a completely transparent process using a mobile-first, Zero-Trust platform.
  • Recognized in Several Industry Rankings – CRN named Critical Start to its 2018 Managed Service Provider (MSP) list in the security category. The company was also named to CRN’s 2017 Solution Provider 500 List, which is the publication’s annual ranking of the largest technology integrators, solution providers and IT consultants in North America by revenue. In addition, CRN ranked Critical Start #10 on its 2017 Fast Growth 150 list, based on its 234.13% two-year growth rate. Finally, in November 2017 the company was selected as one of the Dallas 100™ by Southern Methodist University for its significant growth over the past three years.
  • Named a Palo Alto CPSP – Critical Start was named a Palo Alto Networks® Certified Professional Services Provider (CPSP). The program was developed to enable, recognize and promote qualified partners who have demonstrated world-class, proven professional services capabilities and cybersecurity expertise. Critical Start has been a platinum partner in the Palo Alto Networks NextWave Partner Program since 2014, having grown its Palo Alto Networks business by more than 30% year-over-year.
  • Earned SOC Type 2 Certification – Critical Start achieved the Service Organization Control (SOC) 2 Compliance Certification, a standard defined by the Association of International Certified Professional Accountants (AICPA). SOC 2 defines the criteria for managing customer data based on five “trust service principles”—security, availability, processing integrity, confidentiality, and privacy. Earning SOC 2 certification reflects Critical Start’s commitment to security best practices throughout the organization.

“Critical Start is experiencing explosive growth in 2018, and I believe this is a direct result of doing the right thing for our customers and attracting the most talented employees in the industry,” said Rob Davis, CEO at Critical Start. “Our software development team has built a tremendous Zero-Trust platform for MDR services, which combined with our Mobile SOC applications make us unique in the industry. Our strategic product fulfillment and professional service business lines are perfect gateways to our MDR services. None of this is possible without our fantastic customer base. We will continue to listen to them and customize our offerings to meet their needs.”

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