MDR Services for Devo

Simplify breach prevention and realize the full operating potential of your Devo investment.

Security and Information Event Management (SIEM) solutions are complex. The combination of Devo’s cloud-native speed, scalability and clarity and CRITICALSTART®’s trust-oriented approach to managed detection and response (MDR) services, simplifies breach prevention and offers deep insight into your security coverage.

Key Benefits

crowdstrike mdr

Accelerate your return on your Devo investment

Prioritize the data to be ingested and increase visibility across your security environment.

Reduce the noise

Get fewer false positives while adding new Devo log source feeds.

Improve security posture

Strategically add new data sources while continuously validating MITRE ATT&CK® Framework coverage.

Increase your SOC’s efficiency and productivity

We do all the heavy lifting for you with the combination of our Zero Trust Analytics Platform™ (ZTAP™), our seasoned security operations center (SOC)  and Threat Detection Engineering team.

How our MDR Service for Devo Works

Most SIEM platforms let you ingest any data, but the value of all log sources isn’t equal. Our experts help you sort out the highest fidelity telemetry, such as firewall threats, host systems, VPN and cloud security, which you can use to take action. We also use data such as DNS, firewall traffic, vulnerability and physical security, for specific detections or enrichment.

We ingest all source data into ZTAP, which is tightly integrated with Devo, to automate the investigation and triage of alerts while eliminating false positives. True positives are then escalated to our SOC experts for further investigation.

And it doesn’t stop there. We continuously make recommendations on other data sources to add and update detection content to uncover more attacks so you get the most out of your Devo investment.

Real-World Results



  • A leading oil and gas company achieved these results in just one month after implementing Critical Start MDR for Devo: Cut the number of alerts from 5,000 per day to an average of just one per day
  • Reduced security risks
  • Increased security tool utilization

Partnering for Your Success

We take on the complexity of cybersecurity while simplifying your daily operations. As a result, your security team is more efficient and productive, because they aren’t wading through an overwhelming number of alerts.

Onboard quickly:

We use a proven process that shortens the time it takes to take your operations live. The total onboarding process normally takes 4-6 weeks, but you will begin to realize value in a matter of days.

Personalize based on your unique requirements:

To improve threat detection and enrich the content needed for investigations, we’ll help you prioritize your Devo data sources and create playbooks to reduce false positives. We also automate the investigation and triage of alerts across users, devices, applications and infrastructure with ZTAP, which is seamlessly integrated with Devo.

Investigate and resolve alerts:

You get 24x7x365 security monitoring, investigation and response from our U.S.-based SOC with complete transparency and guaranteed one-hour SLAs for Time to Detection and Median Time to Resolution on every alert.

You can expect an approximately 90% reduction in false positives on the first day of production monitoring. We also boost your team’s efficiency by escalating only 1-2 alerts a day, and we never send you the same alert twice.

Our relationship continues after onboarding is complete. Your named Customer Success Manager will check in with you regularly to make sure that our services are still meeting your needs— even as your requirements change.

Mature your Devo investment:

As we work together, we’ll continue to help you achieve full operating potential for threat detection. As a result, your team will have more time to focus on strategic initiatives, and you’ll get the most out of your Devo security investment.

Why Critical Start MDR?

Expert analysts at your service

Our highly skilled analysts work in a SOC 2 Type 2 certified Security Operations Center (SOC) 24x7x365 to investigate, escalate, contain and respond to threats,  significantly reducing attacker dwell time.

Resolution of all alerts

We take a different approach than most MDR providers by resolving every alert and only forwarding those that truly warrant additional investigation. Trust-oriented approach leverages the power of ZTAP and the Trusted Behavior Registry™ (TBR) to address all alerts 

  • Resolution of more than 99% of alerts  
  • Escalation of less than 0.01% of alerts – you’ll only get the alerts that require your security team’s attention

Detection engineering expertise

We’re experts at threat detection. Our dedicated Threat Detection Engineering team has 100+ years of collective experience. They’ve deployed SIEM in 50+ Fortune 500 companies and have deep experience across multiple industries and verticals.

  • Get expert guidance on how to deploy Devo in your environment and optimize your log data sources for effective threat detection by other third-party security tools in your environment
  • Leveraging the Critical Start Threat Navigator, we manage, maintain and curate Devo out-of-box detections and Indicators of Compromise (IOCs) and map detection content to the industry-approved MITRE ATT&CK® Framework

Instant event notifications with MOBILESOC®

Take threat detection and response on the go with MobileSOC an iOS and Android application. An industry first, MobileSOC puts the power of ZTAP in your hands so you can contain breaches right from your mobile device. It features 100% transparency, with full alert detail and a timeline of all actions taken. 

  • Quick Card

    MDR Services for Devo

    Security Information & Event Management (SIEM) solutions can be complex. Our MDR services for Devo simplifies breach prevention, reduces the noise of false positives and accelerates the return on your Devo investment.

  • Datasheet

    MDR Services for SIEM

    Learn how our Managed Detection and Response (MDR) services for SIEM simplify the complexity of Security Information and Event Management (SIEM) implementations and help you get the most out of your SIEM investment.

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    CRITICALSTART® and MOBILESOC® are federally registered trademarks owned by Critical Start. Critical Start also claims trademark rights in the following: ZTAP™, Zero Trust Analytics Platform™, and Trusted Behavior Registry™. Any unauthorized use is expressly prohibited.